Inside the Multifamily Vendor World: AI, Trade Shows, and Building Lasting Partnerships
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Inside the Multifamily Vendor World: AI, Trade Shows, and Building Lasting Partnerships
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In this episode of Married to Multifamily, Jeff and Jackie Fenner sit down with Danny Riley, Executive Director at Planned Companies, for a dynamic and candid conversation about the vendor-client relationship in the multifamily and condo association space. Danny, who has been a key player in building service labor across the Northeast, shares his insights on why Planned Companies prioritizes service quality over low bids, how vendor relationships directly affect resident satisfaction, and the importance of reputation in long-term growth.The discussion dives into the challenges of budget season, the complexities of vendor comparisons, and the evolving expectations of property managers. Danny also sheds light on Planned’s approach to trade shows, networking, and staying ahead through innovation—especially with the integration of AI in operations and marketing.Whether you're a property manager, vendor, or just curious about what goes on behind the scenes in multifamily real estate, this episode offers a behind-the-curtain look at what it truly takes to build lasting, effective partnerships in the industry.