Inside The Culture of Wilkins Harley-Davidson: John Lyon on Staff, Process, and Profits
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Inside The Culture of Wilkins Harley-Davidson: John Lyon on Staff, Process, and Profits
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John joins the show to share the systems and leadership practices that make his dealership stand out.
From creating a culture that employees buy into, to refining the used bike process, to balancing digital expectations with in-store experiences, John explains what it takes to build long-term success.
We talk about the risks he’s taken, how his team adapts to challenges, and why relentless improvement keeps Wilkins Harley-Davidson profitable year after year.
If you’re managing a dealership, this is a must-listen conversation packed with actionable insights.
We post weekly updates, so make sure to subscribe and follow us! If you have any suggestions or want to chat with us, don't hesitate to leave a comment.
Connect with John: https://www.linkedin.com/in/john-lyon-4552139/Listen to More Spotify: https://spoti.fi/3N9lzfg Further Episodes Apple Podcast: https://apple.co/43FoanX Interviews YouTube: https://youtube.com/@dealershipfixit Connect with Our Host Jacob:LinkedIn: https://linkedin.com/in/jacob-b-berry Follow the Fixit Online: https://linktr.ee/dealershipfixitSponsor: https://dealers.motohunt.com