On this week’s Glass Session, Courtney and Lauren dive into the complexities surrounding the act of venting in professional environments. They reflect on their own evolving perspectives about venting, moving from seeing it as inherently negative to understanding its potential benefits.
Through personal anecdotes, they discuss how venting can impact work culture, relationships, and a person's emotional state, touching on the fine line between venting and complaining. They highlight the importance of trust, timing, and method when it comes to venting, and provide practical advice on how to do it constructively. The episode wraps up with guidance on how to handle exit interviews, emphasizing a balanced approach to providing feedback.
00:00 Side Chat and what we've learned recently
07:42 Is Venting Harmful or Helpful discussion
12:20 Venting vs. Complaining
14:12 Productive Venting Strategies
22:04 Venting in the Workplace
39:25 Is This Okay? Listener Questions
If you’re interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at theglassadvisory.com.

In this Glass Session, Courtney and Lauren delve into the intricacies of people management, reflecting on their own journeys to share valuable insights. They discuss their transitions into management, the essential daily activities of a manager, the importance of hiring and developing teams, and the challenges of balancing customer, business, and team priorities.
They also explore the pitfalls of ineffective management, emphasizing the significance of timely feedback and regular one-on-ones. Through personal anecdotes, they highlight the value of fostering a collaborative and growth-oriented culture. They’ll address common management missteps and offer practical advice for both aspiring and current managers looking to excel in their roles.

• 00:00 Side Chat and What we Learned Recently
• 05:42 Introduction to People Management
• 10:14 Daily Life of a Manager
• 22:15 Challenges and Missteps in Management
• 34:03 Considering a Career in Management
• 42:08 Is This Okay? Listener Questions

If you’re interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at theglassadvisory.com.

• The Glass Sessions is a light-hearted business podcast hosted by two best friends, Courtney and Lauren, who met working their first adult jobs in customer service back in 2012 and have been navigating work and life side by side ever since. Over the years, they’ve climbed the corporate ladder, built and led high-performing teams, and tackled the challenges of leadership, burnout, and reinvention — all while sharing plenty of laughs along the way.

  
  

• Now, as co-founders of The Glass Advisory, they help businesses scale their operations and guide individuals in shaping meaningful, sustainable careers. Each Glass Session brings you behind the scenes with real stories, sharp insights, and honest takes on what it actually looks like to grow in today’s professional world — the good, the messy, and everything in between. From leadership lessons to career pivots, it’s the advice you didn’t know you needed, from the friends you wish you had at work.