Episode 2: How PSS Industrial Group Uses AI to Protect Margins and End Procurement Chaos
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Episode 2: How PSS Industrial Group Uses AI to Protect Margins and End Procurement Chaos
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In this episode of Leveraged Supply Chains, host Andrew Stroup sits down with Melanie Baker, Director of Supply Chain at PSS Industrial Group, to unpack how AI is transforming procurement in the energy and industrial supply sector.
Melanie shares how her team moved from “chasing their tails” with constant price and lead-time changes to building a resilient, automated workflow that protects margins, reduces accounts payable exceptions, and strengthens supplier relationships.
You’ll hear about:
The daily chaos of mismatched POs, invoices, and supplier surprises
Why PSS abandoned EDI and embraced interactive AI-driven emails
How “correct before commit” became a mantra for reducing AP exceptions by 50%
The impact of automation on buyer efficiency, supplier adoption, and margin protection (8–9% lift year-over-year)
If you’re a distributor or supply chain leader looking to cut wasted hours, improve supplier collaboration, and protect profitability, Melanie’s story offers a practical roadmap for modernizing procurement.
🔔 Subscribe to Leveraged Supply Chains for more customer stories and expert insights on how AI is reshaping procurement, supplier management, and operational efficiency.