Welcome back to Human Coded, the M&S Consulting podcast at the intersection of business, people, and technology. In this episode, we’re kicking off a brand-new series on Change Management—and why having a solid plan is essential for organizations navigating digital transformation.

Joining us today is Casey Zaitz, Director of Agile Project Management and Organizational Transformation at M&S Consulting. Casey shares her expertise on the three core pillars of change management—people, process, and technology—and explains why neglecting any one of these areas can lead to failed implementations.

We explore why businesses seek expert guidance for change initiatives, the common challenges they face, and what separates successful transformations from those that stall. Casey also walks us through real-world examples of change done right, from enterprise-wide ERP rollouts to team-level process improvements.

If your organization is preparing for a major shift—or struggling to get people on board with a new system—this conversation is for you. Plus, we preview what’s ahead in this series, including deep dives into managing resistance, securing leadership buy-in, and integrating technology in a way that truly drives adoption.

Tune in and get ready to rethink the way you approach change!

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An M&S Consulting Podcast