
How to Hire, Train & Keep A-Player Employees in Home Service
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In this episode of THE Home Service Hot Seat, hosts Michael Grigery and Jonathan Maynard break down what it takes in learning how to hire, train, and keep A-players in the home service industry
They share lessons from years of building teams, from avoiding the trap of hiring B-players to creating documented systems, onboarding processes, and clear success criteria. They also cover how to manage Virtual Assistants effectively, structure performance-based pay, and develop leadership skills within your team to create long-term growth opportunities.
Whether you’re scaling your first crew or managing a multi-location operation, this conversation is packed with proven strategies to build a culture where A-players thrive.
Shoutout to UniqueGenius for helping Jonathan find his Strategic Partner.
Book mentioned in the podcast:
Extreme Ownership