How to Handle Tough Client Conversations & Event Mistakes Like a Pro
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How to Handle Tough Client Conversations & Event Mistakes Like a Pro
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Mistakes happen—so how do you fix them without giving away the farm? Learn the art of handling difficult client conversations!
In the fast-paced world of event planning, mistakes are inevitable—but how you handle them can make or break client relationships. In this episode, we break down how to navigate tough conversations, resolve issues proactively, and ensure successful event outcomes.
Topics include:
✔️ How to quantify the value of a mistake in event planning
✔️ Best practices for addressing client complaints
✔️ Why communication before, during, and after an event is key
✔️ The best ways to offer solutions without losing money
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