How Can I Gather Guest Feedback Beyond Online Reviews-095
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How Can I Gather Guest Feedback Beyond Online Reviews-095
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📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
Beyond Reviews: Using Guest Feedback to Shape Your Guest Experience
Podcast/Episode Description & Timeline
00:00 – Welcome, and what counts beyond just reviews
02:00 – Methods to collect guest feedback (surveys, comment cards, conversations)
05:00 – Analysing feedback: trends, numbers, and stories
07:30 – Acting on feedback: small tweaks + staff involvement
09:30 – The “Feedback Focus Week” strategy you can use immediately
11:00 – How this links into B&B management best practices
#GuestFeedback #BBSatisfaction #HospitalityTips #SmallHotel #B&Blife #ServiceExcellence #GuestExperience #FeedbackMatters #BedAndBreakfast #ThankYouGuests
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-can-i-gather-guest-feedback-beyond-online-reviews-095
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
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