In this episode of Home Story with Veronica (10-24-25), host Veronica Deas sits down with Kendra Chi, CEO of Pronto & Precise General Contracting in Charlotte, NC, to uncover the secrets of smart home renovation.

From budget-friendly upgrades and lighting fixes to major structural repairs, Kendra shares expert insights every homeowner should know before starting a remodel. Learn how to boost your property’s value, spot red flags, and avoid costly disasters during large projects.

Discover why hiring a licensed general contractor early can save you thousands — and how to prioritize upgrades that truly make a difference when selling your home. Whether you’re planning a quick refresh or a full transformation, this episode will help you make informed, value-driven decisions.

• (00:00:00) - Home Story with Veronica
• (00:00:55) - Home Remodels: The Best Cost-effective Changes
• (00:04:45) - 7 Cost-Saving Tips For Your Home
• (00:09:01) - How to Enhance a Home With a General Contractor
• (00:11:21) - How to Build a Home With a Real Partner
• (00:11:54) - Home Story with Veronica
• (00:12:49) - How To Vet Contractors
• (00:15:06) - General Contractor Permits and Licensure
• (00:18:46) - How to Verify Workmanship and Quality Before Contractor Starts
• (00:20:15) - Do You Validate Your Work From Previous Projects?
• (00:21:26) - Risk Management in Contracting
• (00:22:27) - Building Trust with Your Clients
• (00:24:24) - What Small Enhancements Are Necessary for Your Home?
• (00:27:04) - Lighting makes a big difference in a home
• (00:31:16) - How to Clean Your Electrical Ceilings
• (00:31:26) - Structural Work Should Be Included on Your Home?
• (00:36:27) - Home Story with Veronica
• (00:37:48) - Most Common Remodel Mistakes
• (00:38:49) - Reasons to Remodel a Big Home
• (00:44:07) - How to Budget for Unforeseen Items
• (00:44:33) - Contractor Issues arise during the Contractor's Work
• (00:48:39) - Home Story with Veronica Dicas