What is the biggest problems inside your organization aren't the ones you can see?

In this episode of Home Health Revealed, Hannah Vale sits down with Chris Taylor, author of The Corporate Cure, to talk about the hidden issues that can quietly undermine culture, leadership, accountability, and performance.

Chris brings more than 30 years of executive leadership, operational, sales, and consultative experience to his approach, including his C.U.R.E.S. framework: Clarity, Unity, Readiness, Execution, and Sustainability. His personal story and approach to helping organizations diagnose what's broken is helping agencies build what lasts.

Hannah and Chris dive into some uncomfortable, and important leadership questions:

What are the warning signs that an organization is becoming unhealth?

How can leaders distinguish healthy accountability from fear-based leadership?

Which part of organizational health do leaders most often underestimate?

Whether you're a CEO, executive, healthcare leader, or someone working in a team, this conversation will challenge you to look beneath the symptoms and ask a better question: What's really going on inside your organization?

Learn more a bout The Corporate Cure and Chris Taylor: https://taylordgrowth.com/the-corporate-cure

Home Health Revealed, hosted by HealthRev Partners.

Hospice providers are facing more scrutiny than ever—and audit readiness can no longer be treated as an occasional compliance project.

In this episode, Hannah is joined by Annette Lee of Provider Insights to unpack what today’s hospice leaders need to know about audits, denials, documentation, and compliance. They explore common operational breakdowns, the growing importance of a culture of compliance, and why audit readiness should extend across the entire organization—from sales and intake to clinical teams, IDG, billing, and leadership.

Annette also shares the metrics and risk indicators hospices should be watching, how stronger processes can help agencies move from reactive to proactive, and why good patient care and strong compliance ultimately go hand in hand.

Amid increased oversight and changing regulations, the conversation comes back to what matters most: delivering the best possible care to patients and families while building an organization that is ready for whatever comes next.

• (00:00:02) - Home Health Revealed: Palliative Care and Regulatory Issues
• (00:00:39) - Palliative Care: The Middle Child Syndrome
• (00:01:15) - Hospice Audit Threats
• (00:05:25) - Hospice Adherence to the Code
• (00:10:06) - Hospice Board of Directors: Top 3 Denials
• (00:17:46) - Questions about medications in hospice care
• (00:21:11) - Palliative Care in Home Health, Compliance
• (00:24:58) - Hospice leadership on palliative care
• (00:33:28) - Home Health and Hospice: A Positive Message
• (00:35:04) - Hospice Leaders on Business
• (00:37:12) - Hospice Compliance: Annette Lee

Palliative care has been hanging out in the gray area of healthcare for a long time. CMS may finally be ready to do something about it.

In this episode of Home Health Revealed, Hannah sits down with Annette Lee of Provider Insights to unpack what the proposed rule could mean for home health agencies, and why the details matter. They get into the big questions around medical necessity, documentation, quality measures, and whether palliative care could become the bridge between home health and hospice that patients actually need.

They also talk about something that matters just as much as the policy: the patient. What if we stopped measuring palliative care by whether someone can walk farther and started paying more attention to whether they're comfortable, supported, and able to stay where they want to be?

CMS is asking for feedback. Annette has some thoughts. And yes, you probably should too.

Want to dig into the details? Read the CY 2027 Home Health Proposed Ruler here!

• (00:00:03) - Home Health Revealed: Palliative Care Proposal
• (00:00:48) - Annette Lee on CMS and the Home Health and Hospice Care
• (00:01:59) - MS: What Can We Do Different About Palliative Care?
• (00:05:17) - CMS Proposed Rule on Palliative Care RNs
• (00:10:00) - Are home health and palliative care compatible?
• (00:20:22) - Palliative Care in Home Health
• (00:27:19) - Palliative Health Care Comment
• (00:35:37) - On the Need to Be More Vocal
• (00:37:05) - Annette Lee on Provider Insights

Every patient has a different definition of what matters most. The challenge is making sure their care reflects it.

In this episode of Home Health Revealed, Hannah Vale sits down with Raianne Melton, Senior Director of Clinical Services at Axxess, to discuss the Age-Friendly Care framework and how it helps home health and hospice providers deliver more personalized, patient-centered care. Drawing from both her clinical expertise and her own personal health journey, Raianne shares why understanding a patient's priorities can change the entire care experience.

Together, Hannah and Raianne explore the four pillars of Age-Friendly Care: What Matters Most, Medication, Mentation, and Mobility. They also discuss practical ways agencies can incorporate these principles into everyday care, improve patient engagement, support quality outcomes, and strengthen collaboration across care teams.

Whether you're a clinical leader, agency executive, compliance professional, or frontline clinician, this conversation offers practical ideas for putting patients at the center of every care decision.

• (00:00:03) - Hospice and Palliative Care Leader Raeanne Melton
• (00:01:44) - Honorizing the Seafood Industry
• (00:02:51) - Americans talk about the time change
• (00:05:52) - One Woman's Fight Against Breast Cancer
• (00:10:05) - Hospice Care's 4M Age Friendly Care
• (00:13:23) - Age-Friendly Care: The 4M's
• (00:23:00) - Palliative Hospice CAHPS Survey
• (00:30:51) - Hospice and Home Health: What We Need to Do to
• (00:38:44) - Home Health Leaders on the Hospice Conference
• (00:43:24) - Ray Melton on the Future of Hospice Care

Patients are coming home from the hospital sooner, sicker, and with more complex needs than ever before. For home health agencies, that shift is changing everything from clinical workflows and documentation to staffing, caregiver support, and revenue cycle performance.

In this episode of Home Health Revealed, Hannah Vale sits down with Rachel Trombly, Director of Clinical Services at Mosai, to discuss what higher-acuity care really means for today's home health providers. Together, they explore how agencies can move from reactive to proactive care through stronger risk stratification, better care coordination, more meaningful documentation, and empowered caregivers.

Tune in to learn:

• Why patient acuity is increasing—and what it means for your agency

• How documentation can better capture patient complexity

• The critical role caregivers play in preventing rehospitalizations

• Why risk stratification is becoming essential for operational success

• How agency leaders can better support clinicians while improving quality and financial performance

Whether you're a clinician, operational leader, or revenue cycle professional, this conversation offers practical strategies to help your agency adapt to the new reality of higher-acuity home health.

Access Rachel's recently published a blog, "Why Risk Stratification Is Becoming Essential Amid Staffing Shortages in Home-Based Care" which expands on many of the themes discussed in the interview: www.mosai.com/blog/why-risk-stratification-is-becoming-essential-amid-staffing-shortages-in-home-based-care

• (00:00:03) - Home Health Revealed: The Shift towards higher-acuity patients
• (00:01:39) - Interviews with Home Health Agency Executives
• (00:02:50) - Home Health Care: Higher Acuity in the Home
• (00:04:39) - Home Health Care: Complex Care Needs
• (00:08:12) - OASIS 12, Documentation
• (00:10:56) - What are the biggest gaps or risks when agencies are managing higher ac
• (00:13:27) - The Plan of Care for High-Acuity Patients
• (00:15:59) - Caregiver-centered care
• (00:22:35) - What are the biggest drivers of home health hospitalizations?
• (00:25:53) - Capacity planning for complex patients
• (00:30:11) - How to better support complex cardiac patients?
• (00:37:36) - What's the One Thing Home Health Companies Need to Do to Man
• (00:39:53) - Interviews with Mosay On Home Based Care

In this episode, we break down the CMS nationwide six-month moratorium on new home health agency and hospice Medicare enrollments—effective May 13, 2026—and what it means for your agency, your growth plans, and your revenue cycle. We’ll cover exactly what the moratorium blocks (new enrollments, certain ownership changes, branch and practice location expansions), what it does not block (existing provider operations, billing, and routine compliance), and why agencies are seeing intensified scrutiny through targeted investigations and advanced analytics during this period.

You’ll get a clear action plan for how to respond.

This episode is designed for home health and hospice leaders, RCM specialists, compliance officers, and operations teams who need practical, compliance-focused guidance to stay ahead of the rules. Whether you’re planning acquisitions, branch expansions, or ownership changes, this conversation will help you make smarter decisions and keep your agency operating with excellence during a period of heightened regulatory pressure.

Want to be audit ready? Check out healthrevpartners.com to learn about coding, OASIS review, and RCM services.

• (00:00:03) - CMS Home Health and Hospice Moratorium

Revenue cycle management has long been a cornerstone of financial success in home health, but what if there was a way to connect revenue, capacity, margin, and cash flow into one complete picture?

In this episode of Home Health Revealed, host Hannah Vale sits down with Victoria Kuklina and Alex Shekaroff, founders of Fin Health Inc., to discuss the emerging concept of Profit Cycle Management (PCM). Drawing from decades of experience in healthcare finance, operations, and technology, Victoria Kuklina and Alex Shekaroff explain how PCM helps agencies move beyond measuring performance to understanding the drivers behind it.

Together, they explore how home health organizations can gain greater visibility into their financial operations, identify hidden revenue and profit leakage, improve accountability across departments, and make more informed decisions about growth, staffing, and cash flow. They also share the story behind Fin Health Inc. and how their platform is helping agencies turn complex data into actionable insights.

Whether you're focused on financial stability, operational efficiency, or sustainable growth, this conversation offers a fresh perspective on what it takes to build a stronger healthcare organization in today's evolving landscape.

Home Health Revealed is proudly hosted by HealthRev Partners- your tech-enabled, people-led revenue cycle management partner!

• (00:00:03) - Pcm: Profit Cycle Management in Home Care
• (00:01:11) - Victoria and Alex's Personal Capital Management
• (00:05:01) - Profit Cycle Management
• (00:09:35) - FinHealth Agency's Profit Cycle Management Platform
• (00:13:27) - Pricing and Accountability in Home Healthcare
• (00:16:15) - Finn Health's Home Health Innovation

Dementia care requires more than clinical expertise, it requires understanding, patience, and the right approach.

In this episode of Home Health Revealed, we sit down with Jessica Iorio, VP of Hospice Operations, and Lauren Adams, Dementia Care Coordinator for the LTM Group, to discuss how specialized dementia education is transforming care for patients, families, and clinicians alike.

From recognizing subtle signs of decline to improving communication techniques and supporting caregivers through every stage of the journey, Jessica and Lauren share practical insights on what it takes to provide compassionate, person-centered dementia care. They also explore how training programs like Dementia Live help caregivers see the world through the eyes of those living with dementia, leading to better outcomes and more meaningful connections.

Tune in to learn why creating confidence in dementia care is essential as more families and healthcare providers navigate the growing impact of dementia across the continuum of care.

• (00:00:03) - Home Health Revealed: Dementia Care
• (00:08:29) - How to Prepare for the Care of a Dementian Person
• (00:11:47) - Dementia Care Talk