『Heroes of HR』のカバーアート

Heroes of HR

Heroes of HR

著者: WRKdefined Podcast Network
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Heroes of HR is a podcast for HR, payroll, and talent leaders navigating the real challenges of today’s workforce. Each episode features candid conversations with leaders from growing, people-intensive organizations who are managing hiring, retention, compliance, payroll and change in real time. We talk about what’s top of mind, what’s working, what’s not and how they’re leading through workforce complexity without losing sight of the people behind it. If you’re building teams, supporting managers and solving operational challenges every day, you’ll hear something familiar and useful in every episode. Brought to you by isolved. Learn more about isolved Visit the isolved website to learn more Learn more about isolved People Heroes Community hereAll rights reserved by WRKdefined マネジメント マネジメント・リーダーシップ 出世 就職活動 社会科学 経済学
エピソード
  • HR Storytelling Is Changing. Audrey Tells Us What Comes Next | SHRM'26
    2026/08/14
    HR has no shortage of stories. The problem is making people care about them. Audrey Surette says the best HR storytelling starts by stripping away the jargon and finding the human story people can actually relate to. AI, storytelling, HR tech, communications, AI agents, workforce trends. As AI moves from experimentation toward real adoption, the next wave of HR stories may be less about what the technology can do and more about proving what it actually changed. In this episode… Audrey explains how HR companies can tell stories that actually land, why smaller businesses are often overlooked in the AI conversation, and what HR leaders may be talking about a year from now. The conversation also gets into AI co-workers, PR, content creation, and why sometimes the best way to finish a press release is simply to stop editing it. Key Takeaways : Good HR storytelling starts with relatability. Audrey looks for stories she can connect with and strips away the industry language so the message can actually land with people at different career stages. Smaller businesses are getting overlooked in AI. Audrey points out that companies with 50 to 100 employees can benefit from advanced AI technology but are often left out of conversations focused on enterprise organizations. Small businesses matter to the workforce. Audrey regularly follows the Bureau of Labor Statistics jobs report and says smaller businesses have consistently been where many jobs are being added. The AI conversation is moving from hype to proof. Today people are talking about managing AI agents. Audrey expects the conversation to shift toward evidence of what those agents actually accomplished and the lessons organizations learned. AI could become a real co-worker. Audrey's company is already experimenting with AI copilots across different PR functions. She expects the bigger conversation to become the practical experience of working alongside AI, including the challenges that come with it. Sometimes the biggest writing problem is overthinking. Audrey says she can write a press release in about 30 minutes, while the conversation contrasts that with a 15-minute approach. The takeaway is simple: set a timer, get the first version done, and don't let endless edits turn a short task into a two-day project. Guest : Audrey Surette Senior Account Supervisor at PAN, focused on turning complex HR technology stories into messages people can actually understand and relate to. LinkedIn : https://www.linkedin.com/in/audreymsurette/ The Heroes of HR Podcast is hosted by Amy Miller, Product Evangelist at isolved https://www.linkedin.com/in/amycmiller/ Ryan Leary, Co-founder at WRKdefined LinkedIn: https://www.linkedin.com/in/ryanleary/ William Tincup, Co-founder at WRKdefined LinkedIn: https://www.linkedin.com/in/tincup/ Connect with WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/
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    8 分
  • HR Is Drowning in Admin. Amy Shows Us What AI Can Take Off Its Plate | SHRM '26
    2026/08/12
    HR didn't get into the business to chase W-2s, answer repetitive policy questions, check payroll reports, or coordinate endless onboarding tasks. Amy Miller thinks AI can finally give HR some of its time back. The goal isn't replacing HR. It's getting HR out of the paperwork and back with people. AI agents, payroll, employee experience, benefits, compliance, onboarding. iSolved is building a set of specialized agents designed to handle the repetitive work while giving HR better signals about employees, benefits decisions, onboarding, and compliance. In this episode… Amy Miller breaks down how AI agents could change the day-to-day reality of HR, from catching payroll errors and answering employee questions to guiding benefits decisions and flagging disengagement. She also explains why onboarding isn't a one-week event, why compliance gets complicated fast, and how smaller companies could gain access to enterprise-level HR capabilities. Key Takeaways : HR needs to get out of the admin trap. Amy says HR is already at or over capacity, and the goal of AI is to move people away from repetitive administrative work and back toward strategic work with employees. iSolved is starting with six AI agents. AI can handle the questions HR keeps answering. The Helper is designed to handle requests like W-2s, time-off balances, policies, and other routine employee questions. The Advisor goes further by using an employee's own situation and data to help them understand benefits choices such as HSA, FSA, and medical plans. The Signal could help managers catch disengagement earlier. The agent looks for changes in employee activity and periods of silence that could indicate disengagement, boredom, or a potential flight risk. Amy shares that during her time running an agency with roughly 1,000 employees over 10 years, only two departures were people she deeply regretted losing, and she wished she had seen the warning signs sooner. Onboarding is nowhere near a one-week process. The Orchestrator is designed to coordinate the paperwork, training, communication, and other tasks involved in bringing someone into an organization. Amy's previous company was hiring frequently enough that a new person was starting roughly every other week, making the administrative burden enormous. Compliance gets complicated fast. The Watchdog is designed to flag HR requirements based on an employee's location and situation. Amy uses California as the example, saying it took the better part of a year to navigate HR correctly for someone there. She also sees these capabilities as a way to give smaller organizations access to tools that once felt limited to companies with 10,000+ employees. The point isn't AI for AI's sake. Amy's bigger argument is that technology should give HR back time for the human work that actually matters. She also talks about how her own role evolved after iSolved's acquisition in late 2025, eventually becoming the company's only Product Evangelist and co-hosting the Heroes of HR podcast. This episode was recorded live at SHRM Annual 2026 The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Guest : Amy Miller Product Evangelist at iSolved, bringing an HR practitioner's perspective to how AI, payroll, benefits, compliance, and employee experience can work together to make HR more strategic. LinkedIn : https://www.linkedin.com/in/amycmiller/ The Heroes of HR Podcast is hosted by Amy Miller, Product Evangelist at isolved https://www.linkedin.com/in/amycmiller/ Ryan Leary, Co-founder at WRKdefined LinkedIn: https://www.linkedin.com/in/ryanleary/ William Tincup, Co-founder at WRKdefined LinkedIn: https://www.linkedin.com/in/tincup/ Connect with WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/
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    23 分
  • We Talk About Mental Health at Work. So Why Doesn't Anyone Ask for Help? | SHRM '26
    2026/08/07
    Most companies say they support mental health. Chad Sorenson believes that's not enough. Posters, policies, and Employee Assistance Programs don't matter if employees still don't feel safe asking for help.The biggest barrier to mental health at work isn't awareness. It's trust. Mental health, leadership, psychological safety, EAP, workplace culture, employee well-being. This conversation explores how organizations can move beyond talking about mental health and start creating real support. In this episode… Chad Sorenson explains why workplace mental health starts with leadership, how HR can remove the stigma around asking for help, and why authentic conversations matter more than awareness campaigns. Sharp discussion on EAPs, leadership vulnerability, employee well-being, psychological safety, and building healthier workplace cultures. Key Takeaways : Talking about mental health isn't enough. Chad says many organizations promote mental health resources but rarely train leaders to recognize when someone is struggling. Employees often don't know how to access their EAP or trust that it's truly confidential. Leadership sets the tone. When leaders openly share their own mental health challenges or personal experiences, they make it easier for others to ask for help. Vulnerability from the top helps remove stigma across the organization. Real conversations create psychological safety. Asking "How are you... really?" only works when leaders create space, listen without judgment, and build trust before the conversation begins. Authentic relationships matter more than perfect wording. HR should equip leaders, not just employees. Managers don't need scripted responses. They need the confidence to start difficult conversations and create environments where people feel safe opening up. Personal stories reduce stigma. Chad shares the loss of his 15-year-old son to suicide, while William Tincup discusses living with bipolar disorder. Their message is clear: honest conversations help others feel less alone and encourage people to seek support sooner. A supportive culture can change lives. Mental health shouldn't only be discussed during awareness campaigns. Organizations that normalize conversations, educate leaders, and consistently reinforce available support create workplaces where employees are more likely to reach out before a crisis occurs. This episode was recorded live at SHRM Annual 2026 The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Guest : Chad Sorenson Founder and President of Adaptive HR Solutions, helping organizations build healthier workplace cultures through leadership development, HR consulting, and mental health advocacy rooted in lived experience. LinkedIn : https://www.linkedin.com/in/chadvsorenson/ The Heroes of HR Podcast is hosted by : Amy Miller, Product Evangelist at isolved Ryan Leary, Co-founder at WRKdefined LinkedIn: https://www.linkedin.com/in/ryanleary/ William Tincup, Co-founder at WRKdefined LinkedIn: https://www.linkedin.com/in/tincup/ Connect with WRKdefined : Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/
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    10 分
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