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  • Sabrina S Sakhrani on confidence, compassion, and astrology at SHRM 2025

    Sabrina S Sakhrani on confidence, compassion, and astrology at SHRM 2025
    2025/07/31
    Recorded live from the isolved booth at SHRM 2025 in San Diego, this episode brings a burst of spontaneity and soul with guest Sabrina S Sakhrani from Merch.com. What starts as a casual riff on cities, nightlife, and favorite TV shows quickly turns into a deeper conversation on transformation, empathy, and identity. Sabrina shares how she went from painfully shy to confidently appearing live on TV during COVID—then drops a twist about an ex-boyfriend calling in while she was on air. Her take on empathy as both a strength and a challenge hits a nerve, and her belief in astrological compatibility makes for one of the most entertaining detours of the conference. This one’s part career, part chaos—and completely unforgettable. Timestamps 00:00 — William and Ryan kick off live from SHRM 2025 00:45 — Sabrina joins and the Vegas vs. Atlanta debate begins 01:50 — Why Atlanta beats LA for food, fun, and affordability 02:52 — The origin of “Sabrina S” and a Hong Kong birth certificate mix-up 03:22 — Working in business development at Merch.com (not Match.com) 04:07 — What a “people hero” means to Sabrina 04:39 — Her TV debut during COVID and how it changed her confidence 07:02 — A live caller twist: her ex-boyfriend crashes the show 08:09 — From shy boarding school kid to confident speaker 08:55 — Sabrina’s superpower is empathy—to a fault 10:21 — Astrology deep dive: sun, moon, rising, and dating compatibility 13:53 — Why she loves Atlanta (and why her Sagittarius is secretly obsessed) 15:59 — Wrapping up with laughs, gratitude, and one unforgettable conversation This episode was recorded live with isolved at the SHRM Annual Conference in San Diego. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: https://www.isolvedhcm.com/ Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with us on social: Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/
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    17 分
  • Kindness dealers and second chances: HR leaders on what it means to be a people hero

    Kindness dealers and second chances: HR leaders on what it means to be a people hero
    2025/07/31
    Live from isolved’s booth at SHRM 2025 in San Diego, William Tincup grabs three HR leaders just before bingo hour—and asks them what heroism in the workplace really looks like. Trica Walters (CHRO, Tulsa), Dr. Kelly Drummond (HR Director, City of Knoxville), and Laquita Jaouani (HR Specialist, Easily Blessed Media) each bring a unique lens. They talk about the power of connection, the gift of calm under pressure, and the magic that happens when humor breaks down walls. Their stories go beyond policy—they touch on sobriety, foster care, and hard-fought personal growth. It’s a fast-paced, heartfelt chat about the real work behind HR—the quiet moments that build trust, and the bold ones that change lives. Timestamps 00:00 — Recorded live from the isolved booth just before a prize giveaway 00:32 — Meet Trica, Laquita, and Dr. Kelly—HR leaders from Tulsa to Knoxville 01:00 — What does “people hero” mean? Each guest shares a distinct view 01:45 — Trica explains how kindness can lead to deep transformation 02:08 — HR superpowers revealed—from humor to K-pop to crisis calm 03:01 — Laquita’s BTS collection sparks real-world connections at work 03:10 — Dr. Kelly explains how staying calm anchors her team during chaos 04:12 — William’s pitbull metaphor for emotional leadership in HR 04:30 — What’s your transcendent moment? The guests reflect 04:45 — Laquita shares how a former foster youth changed her life 05:23 — Dr. Kelly recalls helping someone find peace, purpose, and passion 05:43 — Trica’s story of a terminated employee who returned in recovery 06:24 — Why second chances shape culture more than policy ever can 06:56 — Trica rebrands herself as a “kindness dealer”—mic drop moment before bingo This episode was recorded live with isolved at the SHRM Annual Conference in San Diego. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Connect with Us: William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with us on social: Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/⁠
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    8 分
  • Alain Hunkins and Tim Sackett explain how rituals fix culture and expose bad leadership

    Alain Hunkins and Tim Sackett explain how rituals fix culture and expose bad leadership
    2025/07/31
    This episode was recorded live at SHRM from the isolved booth in San Diego. William Tincup and Ryan Leary spoke with Alain Hunkins and Tim Sackett about what culture actually looks like inside real companies. Alain explained why simple rituals can completely shift team energy without using policies or budgets. Tim pushed back on whether leaders even know how to build culture in the first place. They both argued that most teams never see culture modeled in action. They said that leaders usually confuse tasks for people. They described how rituals during interviews can help candidates understand whether they belong. They also explained why bad leaders often stay in power. They perform well. They bring in money. They meet goals. But they never learn how to lead. Timestamps 00:00 — The SHRM booth goes live with William and Ryan 00:52 — Alain sings Happy Birthday to show how rituals shift energy 02:17 — Leaders build culture through ritual. Bad managers don’t 03:21 — Alain explains how people-first leadership changes performance 03:44 — Tim questions whether leaders know how to build culture at all 04:07 — Alain shares a check-in ritual that changes team meetings 05:20 — Most people never learn culture because they never see it 05:39 — Tim asks why interviews don’t include real culture cues 06:54 — People should walk away from interviews if it’s not a fit 07:35 — Tim explains how performance rankings reveal real expectations 08:48 — Feedback should feel intense in the first 90 days 09:14 — Alain warns that buzzwords won’t fix culture 10:05 — Ryan asks whether bad culture is just bad fit 10:50 — Culture is your boss. Not the brand 11:30 — Alain explains why bad leaders get protected 13:08 — Tim defines a people hero as someone who balances business and care 14:56 — Alain says people heroes speak truth to power and lead with kindness This episode was recorded live with isolved at the SHRM Annual Conference in San Diego. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Connect with Us: William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with us on social: Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/⁠
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    17 分
  • Authenticity and impact shape how these HR leaders define success and leadership

    Authenticity and impact shape how these HR leaders define success and leadership
    2025/07/31
    This episode was recorded live at SHRM 2025 in San Diego. William Tincup sat down with D’Mar Phillips, Bill Chval, and Franz Schreiner. Each guest brought a unique lens to the idea of people leadership. They spoke with clarity. They answered without polish. They showed what real influence looks like inside a company. D'Mar explained why strong relationships matter more than surface-level connection. Bill revealed how motivation depends on knowing what others need before they ask. Franz shared how product success starts with diagnosing the right problem. They did not try to impress. They told stories. They reflected on turning points. They spoke about feedback that hurt but helped. They showed how leadership means staying grounded even when you want to retreat. They made it clear that legacy begins with how you show up every day. Timestamps 00:00 — Why they start with HR superpowers instead of job titles 01:10 — William explains how motivation fails without personalization 02:00 — “What did you hear?” creates clarity through reflection 03:10 — Franz explains the gap between customer asks and real problems 04:20 — Bill defines a people hero as someone who makes a difference 05:40 — Bill uses a kitchen whiteboard to reinforce what matters 06:30 — Franz explains why Bill leads the same way at home and work 07:40 — D'Mar reframes heroism as the courage to be authentic 08:30 — William embraces blunt honesty but checks for permission 09:20 — Franz explains how inspiration helped shape his leadership 11:00 — Franz reveals why transparency matters more than pretending 12:20 — A project failure at Uber taught Franz to lead with honesty 13:10 — Feedback without sugarcoating builds long-term trust 14:10 — Bill recalls when a stranger wanted to work for him 16:20 — D'Mar shares what Feeding America’s CEO taught him about feedback 17:50 — He explains why you should never leave just to escape something This episode was recorded live with isolved at the SHRM Annual Conference in San Diego. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Connect with Us: William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with us on social: Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/
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    19 分
  • Darlene Winfield and Yira Coleman on leading with purpose, humor, and heart in HR

    Darlene Winfield and Yira Coleman on leading with purpose, humor, and heart in HR
    2025/07/31
    Recorded live from the isolved booth at SHRM 2025, this episode brings together two voices who embody what it means to be a “people hero.” Darlene Winfield and Yira Coleman join William Tincup and Ryan Leary for a heartfelt—and often hilarious—conversation about impact, purpose, and the power of showing up for others. Yira reflects on how encouragement drives her both personally and professionally. She shares the transcendent moment that led her to write a children’s book series inspired by the Fruit of the Spirit. Darlene channels her inner Wonder Woman, describing how she wields her “golden lasso” to pull people and processes together for good. The conversation flows from faith to fatherhood to the unexpected realities of managing HR in parks and rec—including graveyards. This one has range—and heart. Timestamps 00:00 — Bald jokes and wedding stories set the tone 00:49 — The mic’d-up altar moment that made it to the family DVD 02:14 — What’s your superpower? Yira brings the encouragement, Darlene brings the lasso 03:55 — Behind the scenes of Darlene’s HR podcast “Connections” 04:21 — What it means to be a “people hero” from hire to expire 05:08 — Yes, Darlene’s team manages a real graveyard 05:50 — Yira names her ultimate people hero—and it gets spiritual 06:40 — Faith, fake-outs, and Fort Worth front desks 07:40 — The transcendent career moment that inspired Yira’s children’s book series 09:20 — Stellar Strawberry and Barnabas Banana—how characters teach core virtues 10:00 — Darlene shares the quiet HR wins that never make headlines 11:07 — Why advocacy at work changes everything 11:29 — Work as a place where encouragement matters most 11:52 — Closing out with gratitude and a reminder of the everyday impact of HR This episode was recorded live with isolved at the SHRM Annual Conference in San Diego. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Connect with Us: William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with us on social: Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/
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    13 分
  • Vision, empathy, and disruption: Matt McCune and Thomas Daglis on what real people heroes do

    Vision, empathy, and disruption: Matt McCune and Thomas Daglis on what real people heroes do
    2025/07/31
    Recorded live at the isolved booth at SHRM 2025 in San Diego, this episode features two industry voices with very different superpowers—Matt McCune and Thomas Daglis. Hosted by William Tincup and Ryan Leary, the conversation digs into the unexpected traits of true HR heroes and why it takes more than empathy to make a difference. Matt explains how his company bet against the status quo twenty years ago—risking everything to fight back against a broken healthcare system. He breaks down how putting the employee first meant redefining the economics of healthcare itself. Thomas brings a data-first lens, showing how predictive analytics can transform retention strategy into a science of trust. Together, they paint a picture of leadership that doesn’t just protect the business—it changes the game. Timestamps 00:00 — Live from the isolved booth at SHRM 2025 in San Diego 00:21 — Why the phrase “people hero” means more than just empathy 01:15 — Vision and compassion enter the conversation for the first time 02:10 — Matt’s superpower: turning complexity into clarity 02:30 — Why simplifying jargon matters more than selling features 03:32 — Thomas’ superpower: predicting trends through data 04:27 — A Picasso anecdote that reframes failure and creative volume 05:14 — The moment Matt knew he made a difference 05:51 — How one bold healthcare decision rewired the status quo 06:33 — Putting employees at the center of a high-stakes pivot 07:45 — From whiteboard skepticism to market leadership 08:58 — Internal pressure, financial risk, and the cost of disruption 09:34 — The Uber analogy that put it all in perspective 10:15 — Thomas’ moment of impact: using data to reduce turnover 10:50 — Running live experiments on praise, incentives, and trust 11:32 — Why retention is really about investing in humans This episode was recorded live with isolved at the SHRM Annual Conference in San Diego. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Connect with Us: William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with us on social: Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/
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    13 分
  • Leaders who show up: Angela Carranza and Vilma Brager on real HR courage and empathy

    Leaders who show up: Angela Carranza and Vilma Brager on real HR courage and empathy
    2025/07/31
    Live from the isolved booth at SHRM 2025 in San Diego, William Tincup and Ryan Leary sit down with two sharp, grounded HR pros who lead with both heart and action. Angela Carranza, Controller at NEOpal, and Vilma Brager, Co-founder and CEO of Insight HR Consulting, bring real stories of trust, empathy, and courageous leadership into the spotlight. Angela talks through how auditing a forgotten PTO error helped an employee feel truly seen—and what that small act says about leading with care. Vilma shares how showing up for an employee during a personal crisis became a defining moment in her career. They both weigh in on what it means to be a “people hero”—and why performative leadership doesn’t cut it anymore. This one’s honest, unscripted, and packed with human-first insight. Timestamps 00:00 — Live at the isolved booth in San Diego 00:44 — Meet Angela Carranza and Vilma Brager 01:15 — What’s your HR superpower? 02:01 — Vilma on the power of difficult conversations 03:08 — Angela shares why empathy guides her leadership 04:00 — Sympathy vs empathy: how leaders get it wrong 05:21 — Defining “people heroes” in the HR world 06:04 — What it looks like when leaders roll up their sleeves 07:18 — Performative leadership vs authentic action 08:29 — Ryan shares a powerful CEO story from Kenexa 09:40 — Angela’s story: fixing a long-missed vacation accrual 10:58 — “I feel seen”: when small actions make a big impact 11:18 — Vilma on holding space for mental health before it was common 12:46 — Helping employees access resources with compassion 13:29 — Pre-COVID mental health stigma and how far we’ve come 13:56 — Final laughs and a mission to find the Aflac duck This episode was recorded live with isolved at the SHRM Annual Conference in San Diego. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Connect with Us: William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with us on social: Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/
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    15 分
  • Christine Allen and Caleb Larkin recap the SHRM crowd frenzy and isolved booth madness

    Christine Allen and Caleb Larkin recap the SHRM crowd frenzy and isolved booth madness
    2025/07/31
    Live from the isolved booth at SHRM Annual in San Diego, Christine Allen and Caleb Larkin join William Tincup and Ryan Leary to wrap the event with laughs, insight, and a little chaos. This wasn’t just another tradeshow—it was a full-on activation. Caleb breaks down how isolved’s infamous text-based bingo game drew over 400 participants—and why designer purses turned the booth into a mob scene. Christine dishes on crowd control, social energy, and what surprised her most about the experience. William and Ryan reflect on what worked this year—including the flow between podcast guests and sales—and share their favorite unscripted podcast moments from the show floor. It’s equal parts hype, hilarity, and hard-earned takeaways. Timestamps 00:00 — End-of-day chaos as the team wraps the final show 00:27 — Why isolved’s SHRM booth drew record-breaking traffic 01:06 — Caleb breaks down the isolved bingo game strategy 02:10 — The text message game that teaches software features on the fly 02:34 — Crowd frenzy over designer purse giveaways hits a boiling point 04:46 — Managing crowd control and accidental fire hazards 06:07 — Lessons from running a high-traffic booth 06:50 — Podcasting meets sales: integration finally clicks 07:57 — “Do y’all have Jesus in your heart?”—Tincup’s Sunday kickoff 08:19 — The surprising impact of live podcast pairings 09:20 — First-time guests bond over astrology, end up collaborating 10:13 — Two random coaches walk up—then deliver gold on the mic 11:10 — How the booth’s layout encouraged authenticity and connection 11:45 — Encouraging nervous guests: “It’s just like Starbucks” 12:26 — Cold pitches, warm leads, and hilarious rejections 13:10 — What Christine and Caleb would tweak for next year 13:51 — Running out of swag for the first time ever 14:45 — 500 water bottles, infused flavors, and fan-favorite ginger water 15:22 — Final reflections on energy, team effort, and booth success This episode was recorded live with isolved at the SHRM Annual Conference in San Diego. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: ⁠https://www.isolvedhcm.com/⁠ Connect with Us: William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠ Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠ Connect with us on social: Site: ⁠http://www.wrkdefined.com⁠ TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠ LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠ Facebook: ⁠https://www.facebook.com/WRKdefined/⁠ Twitter (X): ⁠https://twitter.com/WRKdefined⁠ Substack: ⁠https://wrkdefined.substack.com/
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    17 分