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Healthcare Plus Podcast

Healthcare Plus Podcast

著者: Quint Studer and Dan Collard
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We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S.

What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and embrace that evolution.

Each week, the Healthcare Plus Podcast will bring together healthcare leaders and changemakers to share industry insights, offer solutions to some of healthcare’s greatest challenges, and provide replenishment and well-being tools. Hosted by Quint Studer and Dan Collard, co-founders of Healthcare Plus Solutions Group, listeners will leave each episode with practical tools, techniques, and best-practices to reinforce the great work they’re already doing and address their unique pain points.

© 2026 Healthcare Plus Podcast
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  • 130_From the 12th Percentile to the 99th: How Spooner Health Transformed Employee Engagement
    2026/09/03

    In this episode of the Healthcare Plus Podcast, host Dan Collard sits down with Mike Schafer, CEO of Spooner Health in Spooner, Wisconsin, for a conversation about what sustained high performance looks like over time.

    Schafer has led Spooner Health since 1990. When he partnered with the Studer Group in 2009, his organization was at the 12th percentile for employee engagement. Within two years, they had hit the 94th. For the last three years, they have held at the 99th. This is an impressive turnaround story. But it’s also a staying-the-course story, and those are rarer and harder to tell.

    Schafer brought that story to the inaugural Rewiring Healthcare: Foundation to Future conference in Atlanta earlier this year, where attendees called him one of the most humble and self-aware CEOs they had ever seen on a stage. This episode gives listeners who were not in the room a chance to hear it.

    Listeners will learn:

    • Why Spooner Health's five-year engagement plan happened in two years, and what made the difference
    • How employee-written standards of excellence became the cultural backbone of the organization and still hold today
    • Why transparency with data, including the uncomfortable numbers, builds more trust than protecting people from them
    • What Schafer tells every new hire at orientation and why storytelling is now central to how he does it
    • How the rewiring concept gave a high-performing organization a framework for continuing to improve without starting over
    • Why investing in external development matters even when an organization is already at the top of its game

    This is a conversation for any healthcare leader who wants to know what it looks like to build something that lasts.

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    23 分
  • Ep129_Walk in Ready: How New Healthcare Leaders Build Trust, Break Silos, and Lead with Confidence
    2026/07/07

    With an average CEO tenure now at 3.8 years, leaders are moving between organizations faster than ever. Cultures are shifting. Leadership structures are reshaping. The ability to step into a new environment and genuinely connect, not just perform, is a skill every healthcare leader needs to develop deliberately. That skill has a name: belonging. (Yes, we talk about belonging for employees all the time…but rarely for the leaders themselves.)

    In this episode of the Healthcare Plus Podcast, host Dan Collard sits down with Corrin McCloskey, vice president of heart & vascular and oncology services at Tanner Health in Carrollton, Georgia, to explore what it actually takes for leaders to belong in a new culture…and why that belonging is the foundation of everything else.

    Corrin brings her background in executive coaching, strategy, and physician leadership to a conversation about what that looks like in practice: building trust before pushing strategy; finding sponsors, not just mentors; crossing silos with confidence; and knowing when to lead with your skills rather than your expertise.

    Listeners will learn:

    • Why belonging is not a feel-good concept but a direct driver of leader effectiveness and team performance
    • How new leaders can earn trust and build connection in a new culture
    • The difference between mentors and sponsors, and why sponsors matter more as leaders move up
    • Why breaking down silos starts with personal security and a willingness to share, not just collaborate
    • What leaders get wrong when they expand their scope, including the expert trap and the right-thing-wrong-way problem
    • What the next generation of healthcare leaders needs to look like, and why culture-focused may matter more than credential-focused

    This is a conversation for any leader who has ever walked into a new role, a new team, or a new organization and wondered how to make it work without losing themselves in the process.

    About Corrin McCloskey:

    Corrin McCloskey is a healthcare executive, executive coach, and national speaker focused on leadership, culture, and change management in healthcare. She serves as vice president of heart & vascular and oncology services at Tanner Health, where she leads strategy, growth, and service line development. Passionate about helping leaders build trust and navigate complexity, Corrin frequently speaks on physician leadership, organizational culture, and leading change in healthcare. Over the past year, she has expanded her national speaking presence and contributed thought leadership focused on creating healthier, more sustainable healthcare systems.

    https://www.linkedin.com/in/corrinmccloskey/

    https://corrinmccloskey.com/

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    29 分
  • 128_Succession Planning Done Right: Culture, Continuity, and the CEO Transition at TriHealth
    2026/06/23
    In this episode of the Healthcare Plus Podcast, host Quint Studer sits down with Mark Clement, retiring president and CEO of TriHealth in Cincinnati, and Dr. Chris Reilly, industrial psychologist and founding partner of Sperduto & Associates, to pull back the curtain on one of the most intentional and successful CEO succession processes in healthcare.Clement spent 11 years leading TriHealth from the 26th to the 97th percentile in team member engagement and building the most trusted, most preferred healthcare brand in Cincinnati. He did not leave succession to chance. He started planning from day one, built a structured multi-phase process, engaged the board at every stage, and partnered with an industrial psychologist to assess and develop five internal candidates over a decade. The result: a seamless, board-endorsed promotion of COO Terri Hanlon-Bremer as his successor, with all five candidates still in the organization and stronger for having gone through the process.Dr. Reilly brings the assessment science behind the process to life, walking through how Sperduto & Associates uses structured interviews, psychometric testing, 360 feedback, and development planning to evaluate readiness and fit, not just current performance. Together, Clement and Reilly make the case that succession planning is not a one-time event but a sustained leadership discipline.Listeners will learn:Why succession planning should begin the first year in the leadership role, not just when departure is imminentHow to structure a confidential, non-competitive internal succession process that develops candidates without creating political frictionWhat industrial psychologists assess beyond the interview, including problem-solving, self-awareness, personality fit, and behavioral patternsHow to engage the board across three phases: awareness, formalization, and endorsementWhy over 80 percent of TriHealth leadership appointments are promotions from withinAbout the culture-monitoring tool Clement created to help organizations preserve core ideology and continuously improve, modeled on the Built to Last framework This is a masterclass in succession planning for any healthcare leader serious about leaving their organization stronger than they found it.Mark C. Clement is the president and chief executive officer of TriHealth. He joined TriHealth as president in May of 2015 and took on the larger role of president and CEO in January 2016. TriHealth is a $2.1B integrated healthcare delivery system, made up of six hospitals and over 140 ambulatory/outpatient sites of care. Named as the highest performing accountable care organization (ACO) in the state of Ohio and one of the highest performing ACOs in the country by Anthem Blue Cross Blue Shield, TriHealth cares for more than 500,000 attributed lives. As Cincinnati’s fourth-largest employer, TriHealth has 12,000 team members, more than 700 employed physicians, and an independent medical staff of more than 1,800 physicians.Headquartered in Cincinnati, Ohio, and jointly sponsored by CommonSpirit Health and Bethesda, Inc., TriHealth’s vision is to work together with physicians, hospitals, and communities to “get healthcare right” by delivering better care, better health, and better value while fostering physician and team member engagement. Mark also holds the position of CEO at all of TriHealth’s hospitals: Good Samaritan Hospital, Bethesda North Hospital, Bethesda Butler Hospital, and McCullough-Hyde Memorial Hospital, which all serve the tri-state region of Ohio, Indiana, and Kentucky. With a focus on population health and improving the health status of those it serves, TriHealth is an award-winning health system frequently recognized by industry organizations such as U.S. News & World Report, Newsweek, IBM Watson, DiversityInc, The Joint Commission, the American Heart Association, Anthem Blue Cross Blue Shield, and many more. Dr. Chris Reilly graduated summa cum laude with dual degrees in mathematics and psychology. He earned his Ph.D. in industrial and organizational psychology from Bowling Green State University in 1989. In 2012, he was honored to be selected as a SIOP Scholar, one of the highest forms of recognition for contributions to the field of industrial and organizational psychology. Chris has worked as a consultant for organizations in the healthcare, national defense, avionics, food distribution, nuclear power, and consulting industries. He has published and presented a number of technical papers in the areas of employee engagement, work scheduling, performance measurement, and decision-making.Chris has been with Sperduto & Associates since 1991. He has consistently partnered with Quint Studer, co-founder of HPSG, beginning in 1996, on selection, performance management, executive coaching, and engagement. Chris has worked with clients throughout Europe, Central America, South America, and Canada on projects related to employee engagement, selection, team-building, ...
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    48 分
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