HRS Episode 15 - "I Need to Talk to..." Objection
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HRS Episode 15 - "I Need to Talk to..." Objection
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In this episode of The HVAC Road Show, we’re diving deep into one of the most common — and most frustrating — objections service techs hear: “I need to talk to my spouse” or “I have to ask someone first.”
It’s not just a stall — it’s a critical moment in the conversation where trust, clarity, and confidence all come into play. Ty breaks down what this objection really means, how to respectfully acknowledge it without pushing too hard, and most importantly — how to pivot the conversation into a productive path forward.
You’ll learn:
Why this objection comes up so often (and what’s behind it)
How to avoid triggering it in the first place
Scripts and strategies that help homeowners feel empowered and ready to move forward
Subtle ways to rebuild momentum when a deal is at risk of going cold
If you’ve ever lost a sale because a homeowner “had to talk to someone,” this episode is for you. Tune in and add some tools to your belt.