『HR Coffee Time』のカバーアート

HR Coffee Time

HR Coffee Time

著者： Fay Wallis
無料で聴く

Welcome to the HR Coffee Time podcast; a fortnightly podcast full of tips and ideas to help you have a successful and fulfilling HR career (without working yourself into the ground). It can feel hard to put yourself and your own career first when you're so busy looking after everyone around you. It can leave you at risk of burning out, finding that you're not where you want to be in your career, or feeling unsure about what you want from your career anymore. This podcast is here to help. Join career coach and founder of Bright Sky HR, Fay Wallis as she and her expert guests share advice on how to get what you want from your career. If you enjoy the podcast, learn more at: https://brightskyhr.co.uk/ or connect with Fay on LinkedIn: https://www.linkedin.com/in/faywallis/Copyright 2022 Bright Sky HR Ltd 出世 就職活動 経済学
エピソード
  • 183 | What Is Employee Experience? How HR Can Actually Improve It

    183 | What Is Employee Experience? How HR Can Actually Improve It
    2026/08/28

    What exactly is employee experience? How is it different from workplace culture, employer brand or your employee value proposition? And what can you actually do to improve it?

    In this episode of HR Coffee Time, I’m joined by employee experience expert Chris Manning, People and Culture Portfolio Transformation Lead at Primark.

    Chris explains what employee experience really means and why it matters for organisations of every size. He shares practical ways to understand and measure the experience your employees are having, whether you work in a small organisation or a huge global business.

    We also explore how design thinking can help you move beyond simply listening to employees and start making meaningful improvements. Chris talks us through a practical onboarding example, showing how journey mapping can uncover friction, identify opportunities and help you design a better employee experience.

    And if you need to secure investment for your ideas, Chris shares practical advice on building the business case and getting the buy-in and budget you need.

    Whether employee experience is already part of your role, or it’s an area you’d like to learn more about, this episode is packed with practical ideas to help you get started.

    What You'll Learn
    • What employee experience actually means
    • How employee experience differs from workplace culture, employer brand and EVP
    • Why employee experience matters in smaller organisations as well as large global businesses
    • Practical ways to measure employee experience
    • How to gather useful feedback across the employee lifecycle
    • Why post-onboarding and offboarding can provide valuable insights
    • How employee data can help create more personalised employee experiences
    • How design thinking can help you improve employee experience
    • The five stages of design thinking: empathise, define, ideate, prototype and test
    • How to use journey mapping to improve an experience such as onboarding
    • How to build a compelling business case for employee experience improvements
    • How to combine qualitative and quantitative evidence to secure buy-in and budget

    Chapters

    [00:00] What is employee experience and why does it matter?

    [02:45] Meet Chris Manning

    [04:35] What employee experience really means

    [06:25] Employee experience vs workplace culture

    [07:10] Employee experience, employer brand and EVP

    [08:30] Why employee experience matters in smaller organisations too

    [10:40] How to measure employee experience

    [14:20] Using employee data to understand and personalise experiences

    [18:20] Moving from employee listening to employee experience design

    [19:40] Using journey mapping to improve onboarding

    [23:30] A free onboarding journey-mapping resource

    [25:25] What is design thinking?

    [26:50] The five stages of design thinking

    [29:45] How to get buy-in and budget for employee experience

    [33:30] Chris’s recommended resource

    [35:35] How to connect with Chris

    USEFUL LINKS
    • Connect with Fay Wallis on LinkedIn
    • Connect with Chris Manning on LinkedIn
    • Read Chris’s article about employee experience in The ELEVATE Hub magazine
    • Download Chris’s free employee experience journey-mapping resource: brightskyhr.co.uk/resources
    • Find out more about The Essential HR Planner
    • Learn more about Fay’s leadership programme – Inspiring HR Leadership

    Enjoyed This Episode? Don’t Miss the Next One!

    Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
    続きを読む 一部表示
    37 分
  • 182 | HR Team Building: An Activity Every New HR Leader Should Try

    182 | HR Team Building: An Activity Every New HR Leader Should Try
    2026/08/14

    🎁 Download your free Personal User Manual template:

    https://brightskyhr.co.uk/resources

    Taking over the leadership of an HR team can come with a long list of things you want to improve, but one of the most valuable things you can do first is help your team build trust, understand each other and work well together.

    In this episode of HR Coffee Time, Fay shares one of her favourite team-building activities: creating and sharing Personal User Manuals.

    Personal User Manuals give everyone an opportunity to explain how they work best, the strengths they bring, what helps them thrive and what their colleagues should know about them.

    They can make some of the information that is usually invisible within a team much more visible, helping people understand each other’s preferences, avoid misunderstandings and make better use of the strengths and experience already within the team.

    Fay talks you through how to run the activity, from deciding what to include in your Personal User Manuals to facilitating the sharing session and turning what you learn into practical changes in how you work together.

    In this episode, you’ll discover:
    • Why investing in relationships can create a stronger foundation when you take over an HR team
    • How Personal User Manuals can help your team understand each other’s strengths, preferences and ways of working
    • How the activity can help you start building greater psychological safety
    • Ideas for useful categories to include in your Personal User Manuals
    • Why it’s helpful to ask your team what they think everyone should include
    • How to create the right environment for people to share what they’ve written
    • Why you, as the leader, should share your Personal User Manual first
    • Questions you can use to encourage positive reflections after each person has shared
    • How to turn what you learn into practical improvements to the way your team works
    • How to keep the learning alive after the activity

    Chapters

    [00:00] Why relationships matter when you take over an HR team

    [01:20] What is a Personal User Manual?

    [02:50] Why Personal User Manuals can be so useful

    [04:55] What to include in your Personal User Manuals

    [06:50] Involving your team in choosing the categories

    [07:50] How to run the sharing session

    [08:50] Why the leader should go first

    [09:30] Encouraging positive comments and reflections

    [10:40] What have you learned about yourselves as a team?

    [11:35] Keeping the learning alive

    [12:35] Download the free Personal User Manual template

    Useful Links
    • Download your free Personal User Manual template:https://brightskyhr.co.uk/resources
    • Connect with Fay Wallis on LinkedIn:https://www.linkedin.com/in/faywallis/
    • The Essential HR Planner:https://essentialhrplanner.co.uk/
    • Learn about the Inspiring HR Leadership Programme:https://brightskyhr.co.uk/hr-leadership-course/

    Enjoyed This Episode? Don't Miss the Next One!

    Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released - and get free career tips, tools, and resources.
    続きを読む 一部表示
    14 分
  • 181 | HR in the AI Era – The 5 Foundations Every HR Leader Needs (with Charlotte Goulding)

    181 | HR in the AI Era – The 5 Foundations Every HR Leader Needs (with Charlotte Goulding)
    2026/07/31
    HR professionals have a huge opportunity to shape how, why and when AI is used across their organisations.Because AI is not only changing technology. It is changing jobs, skills, teams, management and the way work gets done. And HR is uniquely placed to make sure those changes work for both the organisation and its people.In this episode of HR Coffee Time, Fay is joined by People Consultant Charlotte Goulding to explore how HR professionals can help shape successful AI adoption across their organisations.Charlotte explains why HR should not wait to be invited into conversations about AI and shares how her Five People Foundations Framework can help organisations put the right people foundations in place as work changes.Together, Fay and Charlotte explore what each of these foundations means in practice, including why traditional job descriptions may no longer be enough, why managers will become even more important and how performance, recognition and HR operations may need to evolve.Charlotte also explains how HR can help organisations make thoughtful decisions about AI while keeping people, trust and culture at the heart of them.In This Episode, You’ll Learn:Why HR shouldn't wait to be invited into conversations about AIThe difference between “AI for HR” and “HR for AI”How the Five People Foundations work togetherWhy skills and capabilities could become more useful than job descriptionsHow managers can support people through AI-related changeHow performance, recognition and HR operations may need to adaptChapters[0:00] Introduction: Why HR must lead AI adoption[2:01] Welcome, Charlotte Goulding[2:24] HR for AI, not just AI for HR[4:41] From pandemic hero to recent criticism[6:31] How the Five Foundations framework came about[10:42] Overview: The Five People Foundations[11:35] Foundation 1: Identity[15:34] Example: Values in your AI hiring process[19:13] Foundation 2: Clarity[23:28] Applying skills-based roles in HR[26:31] OKRs and quarterly goal-setting[28:05] Foundation 3: Enablement[29:12] Managers: the most overlooked foundation[36:51] Foundation 4: Recognition[39:01] Rethinking career progression and rewards[40:42] Foundation 5: Operations[42:22] Mapping your most critical processes[43:38] Working with Charlotte[45:37] Book recommendations[47:05] Wrap-up and outroUseful LinksConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeComplete Charlotte’s free Five People Foundations diagnostic.Visit Charlotte's website:The People ThreadConnect with Charlotte Goulding on LinkedInBooks Recommended in This EpisodeHR Disrupted by Lucy AdamsBuilt for People by Jessica ZwaanHelpful Episodes to Listen to NextEp 164:Becoming More Strategic as an HR Team: Three Ways OKRs Can HelpEp 166:The Biggest HR Strategy Mistake and How to Fix It, with Dean CorbettEp 172:How One Company Helped Employees Embrace AI, with Laura MaffucciEp 173:How to Build a Better Workplace Culture (So People Thrive at Work), with Aoife O’BrienEnjoyed This Episode? Don't Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released - and get free career tips, tools, and resources.
    続きを読む 一部表示
    49 分
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません