EPISODE DESCRIPTION

What happens to a church when the quietest voices finally get heard? In this conversation, Kaley Ihfe explores the transformative power of listening—especially to those who rarely speak up. Drawing from family dynamics, church leadership, Broadway Church of Christ’s journey of expanding women’s roles, and her work with Lavish Hope, Kaley reflects on why intentional hearing matters for relationships, ministry, and the health of the body of Christ. She shares stories of overlooked giftedness, the beauty and pain uncovered through listening sessions, and the deep impact of creating space for ministers’ wives to be seen. Grounded in the example of Jesus, who consistently noticed those on the margins, this episode invites leaders to slow down, pay attention, and cultivate a community where every voice is valued.

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Kaley Ihfe serves as the Director of Lavish HOPE ministries. She has a B.S. in Communications, an MEd in School Counseling, and an MA in Christian Ministry and is certified in the Enneagram Spectrum Training through Dr. Jerry Wagner. She has had a variety of jobs - all people oriented: at the Volunteer Center of Lubbock, in Pflugerville ISD, and at Abilene Christian University. She has served alongside her husband, Karl Ihfe, in ministry for 26 years first in Austin and currently in Lubbock. Kaley is passionate about teaching scripture and being an active part of her community. She teaches adult Bible classes, writes Bible study curriculum, and speaks at retreats. She and Karl have a son in graduate school at Wichita State University and a daughter at Lipscomb. You can email Kaley at Kaley@lavishhope.org or catch her on Instagram @lavishhope.hn

Heart of the Conversation

This conversation is about hearing the unheard—the quiet voices in families, churches, and ministries whose gifts, perspectives, and experiences often go unnoticed. Kaley Ihfe shares her experiences with how intentional listening builds genuine relationships, strengthens congregational life, empowers overlooked members, and aligns with the way of Jesus, who consistently paid attention to those on the margins.

Key ideas discussed include

• Listening to quiet voices Kaley describes how in family gatherings, some people naturally dominate conversation while others need intentional invitation. She connects this dynamic to church life, where quieter members often hold valuable perspectives.

• Theological grounding for hearing others She emphasizes Paul’s teaching that every member of the body has gifts, and ignoring quieter voices means losing essential contributions.

• Leadership that empowers Churches thrive when leaders create structures that invite participation, broaden who gets asked to serve, and intentionally listen to diverse voices.

• The impact of listening during change Kaley shares insights from Broadway’s process of expanding women’s roles, including both gratitude and pain expressed during interviews and listening sessions.

• Lavish Hope and ministers’ wives She explains how ministers’ wives often feel unseen, and how Lavish Hope provides space for them to be known, valued, and supported.

• Jesus’ example Kaley highlights how Jesus surrounded himself with diverse people and consistently paid attention to those on the margins—an example the church must emulate.

Resources

• Oneness in Christ: A Qualitative Study of Women’s Initial Oneness in Christ: A Qualitative Study of Women’s Initial Experiences Leading in Public Worship at Broadway Church of Experiences Leading in Public Worship at Broadway Church of Christ (2021)

• A Oneness Study Story: The Experiences of Elders and Staff in A Oneness Study Story: The Experiences of Elders and Staff in Leading Change for the Inclusion of Women in Public Worship Leading Change for the Inclusion of Women in Public Worship Roles (2022)

What if the rituals we repeat—at home, in worship, and in community—are shaping us far more than we realize? In this conversation, longtime minister George Welty shares how encountering liturgy for the first time reshaped his understanding of spiritual practices. A surprising but brief experience as a consultant for an Episcopal church in transition provided him with a new perspective on how liturgy, ritual, and intentional worship planning form people into the likeness of Christ. Whether through memorized prayers in daily practice or cycling through the Christian calendar year to year, repetition and ritual are a subtle yet powerful resource for growing in the likeness of Christ.

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George Welty has spent thirty years serving as a teacher, coach, minister, photographer, storyteller, and spiritual director, with a deep heart for ministry and formation. He is a D.Min. student at Lipscomb University and is passionate about exploring the beauty of God’s story and inviting the curious into the adventure of faith.

Whether in workplaces, churches, or families conflict can become a catalyst for healing and growth when approached with humility, courage, and learned communication skills. In this episode, communication expert and evangelist Amanda Box says that conflict isn’t the problem; our lack of skill, avoidance, and defensiveness are. She offers a hopeful, practical vision: with intentional training, vulnerability, and persistence, even long broken relationships can experience genuine healing.

Key ideas discussed include:

• Conflict is inevitable—but not inherently toxic. What makes conflict harmful is our lack of skill and our tendency to avoid discomfort.
• Humility and courage are essential. Humility means acknowledging your contribution; courage means entering the room unarmed and vulnerable.
• Avoidance is the real enemy. People often quit jobs or leave churches rather than face uncomfortable conversations.
• Defensiveness derails everything. Under stress, most adults revert to the emotional maturity of a 12 year old.
• Communication is a physical skill. It must be practiced, not merely understood intellectually.
• Language matters. Words like “contribution” instead of “fault” change the emotional landscape.
• Healing is possible. Even deeply damaged relationships can be restored when both parties engage sincerely.
• Church conflict is uniquely complex. Spiritual expectations and relational closeness raise the stakes.
• Training should happen before crisis. Like athletics, communication skills must be developed long before the “game.”

Books Recommended

• Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone & Sheila Heen
• Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen
• Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

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As the self-appointed communication evangelist, Amanda Box coaches people on all things communication as president of Box Communication, Inc. Amanda served Meadowbrook Church of Christ in Jackson, Mississippi in two different roles for 11 years as children’s minister and connections minister. As connections minister, she worked with ministry leaders, small groups, and new members. Other career adventures include all things communication. Amanda has consulted with business and industry for over 20 years to equip people with improved communication skills in critical areas such as conflict, presentation skills and team building. Additionally, Amanda was a full-time college professor for 10 years and spent four years as the public relations professional for a non-profit. Amanda earned her undergraduate degree in communication from Freed-Hardeman University in 1991 and a master’s degree in communication from Mississippi College in 1993. Amanda and her husband Chuck live in Austin, Texas.

What if accountability isn’t a burden to resist, but a gift that helps us grow? In this conversation, Evertt Huffard helps us rethink what accountability really means in Christian leadership. Drawing from decades of experience as a missionary, professor, school administrator, and international consultant working with churches in more than 40 nations, Evertt explains why accountability often feels negative in our individualistic culture—and why, when rooted in Christ, it becomes a life giving practice shaped by humility, trust, and shared mission. Evertt explores how Jesus models accountability, why emotional and spiritual maturity matter, and how elders, ministers, and ministry teams can cultivate healthier systems of mutual responsibility. He shares the dangers of unclear expectations, the challenges of organizational culture, and why outside voices are often needed to help churches reset unhealthy patterns. Evertt also reflects on why systemic change in churches is difficult, why outside voices are often needed, and why humility, patience, and Christ centered leadership remain the foundation for any community seeking to grow.

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Dr. Evertt W. Huffard is Professor Emeritus of leadership and missions at Harding School of Theology, where he taught for 32 years. He also served as VP/Dean for 15 years. He currently equips emerging church leaders and is a consultant for church leaders as one of the partners in Hope Network Ministries. Evertt has extensive life experience in the Middle East beginning when he was a teenager when his parents moved to Jerusalem, Jordan in 1963. There he attended an Arab High School on the West Bank. He also has urban ministry experience in Los Angeles and Memphis. He lectures on leadership, missions, biblical archaeology, and the Muslim-Christian encounter.

Evertt and his wife Ileene have hosted over 40 Bible land tour groups to Italy, Greece, Turkey, Jordan, Israel, and Egypt. They have three children and ten grandchildren.

His latest publication is The Honor of God: More about Character than Reputation or the Radiance of Glory (Westbow Press, 2026). He wrote a chapter entitled “From Quick Fix to Healthy Assessment” in Doing God’s Work (2013) and “Leading by Consensus” in Navigating the Storm: Resources of Hope for Church Leaders (2017) [These resources are available at http://hopenetworkministries.org/resources/for-eldersshepherds/].

When political tension, cultural upheaval, and congregational expectations collide, how can church leaders remain grounded? In this conversation, professor, consultant, and preacher Carlus Gupton shares what it means to lead with clarity, calm, and conviction in an age of polarization. Drawing from years of coaching ministers and teaching on systems theory, Gupton unpacks why leaders can’t stay ahead of every issue—but can cultivate a non-anxious presence, distinguish biblical principles from political strategies, and model healthier dialogue within their churches. He also discusses the pressures leaders feel to “say something,” the danger of off the cuff political commentary, and the formative power of civil conversation paired with shared missional work. Gupton also offers a hopeful reminder: the church’s witness—rooted in moral excellence, compassion, and spiritual formation—still has the power to bless a fractured world.Guest Bio

Carlus is from Mayfield, Kentucky. He began preaching at age 17 and has continued for over 45 years, broadening this work in 2001 to include training ministers. In addition to his current role as Professor and Director of the Doctor of Ministry, he is an interim minister, consultant, and coach, having served a few hundred churches for over 20 years. He has also taught at Harding School of Theology (2014-2021) and Johnson University (2001-2013). Teaching specialties include church leadership, spiritual formation, change, conflict, and biblical and theological studies. He also taught communication at the University of Tennessee (2001-2011). Carlus is also the founder and publisher of LifeandLeadership.com, a website with over 1,500 pages of resources for church leaders. I am partnered with a dedicated consortium of church consultants and coaches, Hope Network Ministries, who serve churches all over the world. He and his wife, Ann, have two grown daughters and two grandsons. Ann and Carlus live in Nashville, Tennessee.

Books Recommended or Mentioned

• Winsome Persuasion: Christian Influence in a Post-Christian World by Tim Muehlhoff and Richard Langer (2017)
• Winsome Conviction: Disagreeing Without Dividing the Church by Tim Muehlhoff and Richard Langer (2020)
• The Big Sort: Why the Clustering of Like-Minded American is Tearing Us Apart by Bill Bishop (2008)
• Dominion: How the Christian Revolution Remade the World by Tom Holland (2019)

EPISODE DESCRIPTION

What if the conflict in your church isn’t really about a person—but about the system everyone is part of? In this episode, Pat Bills and leadership coach Jon Mullican explore how anxiety moves through church systems, why certain patterns keep repeating, and what it takes for leaders to respond with clarity instead of reactivity. Jon draws from family systems theory to explain why removing a “problem person” rarely solves the deeper issue, how calm and connected leadership can shift the emotional climate, and why honest self-reflection is the starting point for healthier congregational life. A grounded, practical conversation for church leaders navigating tension, transition, or big decisions.

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Jon is passionate about enhancing relationships within the church by facilitating authentic, open dialogue. He has a gift for discernment and listening in a way that allows people to be heard and understood, and provides opportunities for deep connection with God and with others. Jon has served two congregations as Executive Minister, one in Tulsa and one in Dallas. He coaches church leaders using the Enneagram and other assessments to support their personal growth and self-awareness. Jon earned a Bachelor of Science degree in chemistry from United States Naval Academy in 1985 and a Master of Science degree in Organization Development from Pepperdine University in 2005. In his free time, Jon enjoys spending time with his family, taking his wife out on dates, and making furniture from wood in his garage, when time permits. Jon and Dana have three grown children and two grandchildren.

Jon Recommends:

Books

• The Listening Life: Embracing Attentiveness in a World of Distraction by Adam McHugh
• Listening: Hearing the Heart by Robin Daniels

Movie

• The Tree of Life

Episode Description

What happens when a lifetime of ministry, responsibility, and relentless pace collides with the limits of the human body? In this powerful and deeply personal conversation, HOPE Network president Grady King recounts the life altering health crisis that left him in a medically induced coma, fighting sepsis, kidney failure, and multiple organ shutdowns. Doctors called his remarkable survival a miracle. In this episode Grady reflects on the emotional patterns, spiritual pressures, and family of origin dynamics that shaped his drive to keep pushing long after his body was begging him to stop. He also shares how his recovery reshaped his understanding of identity, rest, and spiritual health. Grady’s story is a powerful reminder that leadership begins not with doing, but with being rooted in God’s love. Whether you’re a minister, elder, nonprofit leader, or simply someone who struggles to slow down, this episode invites you to rethink what healthy leadership looks like — and to rediscover the peace that comes from leading out of abundance rather than exhaustion.

Guest Bio

Grady serves as President of HOPE Network. His ministry life spans fifty years with forty years in congregational ministry in Churches of Christ in Oklahoma and Texas. While with HOPE Network he served six years as director of church resources at Oklahoma Christian. His formal education includes degrees from Oklahoma Christian University (Bachelor of Science in Education); Abilene Christian University (Master of Science and Doctor of Ministry). His ministry passion is healthy leaders and healthy churches rooted in the gospel and missional life. He and his wife, Karen live in Irving, TX, and are members of the Mansfield Church of Christ. He enjoys reading, writing, sports, playing with grandchildren, and anything helpful for church leaders.

Recommended Books & Articles

For more on this topic, read Grady’s article on the HOPE Network Ministries blog. You can also catch more of Grady’s writings on Substack.

What does strategic leadership look like in a church context? In this episode, Chris Goldman, Lead Pastor for Northwest Church (Lynnwood, WA) shares how vision, collaboration, and long‑term thinking shape healthy congregations. Chris shares how his ministry journey, including his training in business and marketing, have influenced the way he approaches organizational strategy in the church. He unpacks the difference between preaching and leading, why strategy can’t be crafted in isolation, and how ministers can build teams that think and plan beyond Sunday mornings. Chris also walks through the Northwest Church’s bold strategic shift: selling its campus, purchasing a vacant fitness gym, and transforming it into a community‑centered ministry hub. This is a practical and insightful conversation for leaders who want to think more clearly, plan more collaboratively, and guide their churches with purpose.