Today on HITshow: Today's theme is trust: trusting what we see, what we hear, what we sign, and increasingly, what the machines are generating. We've got a new warning about AI-powered scams aimed at hospitals, a watchdog report on ACA subsidy fraud risk, a lab divestiture that signals where systems are drawing boundaries, a major privacy settlement that's a wake-up call for digital governance, a rapid AI rollout inside a hospital, and a note on where federal AI expectations are heading. Plus a Bright Spot on AI's creative era in cancer care. HOST: RHONDA BROOKS 📍 AI-Powered Scams — Anika Shah The American Hospital Association is warning healthcare organizations about scams using AI-generated voices, video, and deepfakes to impersonate executives and vendors. Build verification into workflows—call-back rules, second-channel confirmation, approval limits that can't be overridden by urgency. 📍 ACA Subsidy Fraud Risk — Xavier Banks The Government Accountability Office is raising concerns about enhanced ACA subsidies creating fraud risk. For health systems, the downstream issue is coverage instability: when policy shifts, patients churn, confusion rises, and you feel it in access and uncompensated care pressure. 📍 Community Health Systems Lab Divestiture — Logan Stokes Community Health Systems is selling select ambulatory outreach lab assets to Labcorp for $194 million. Systems are deciding what they truly want to own versus what they'd rather partner on for scale and margin predictability. 📍 Kaiser Privacy Settlement — Jade Romero Kaiser Permanente agreed to a $46 million+ class-action settlement tied to online tracking and data sharing. Marketing tech can become a clinical brand risk fast. Health systems need clear governance over trackers and data flows across digital properties. 📍 Tampa General AI Voice Agents — Nate Collier Tampa General Hospital rolled out AI voice agents with Hyro in about three months for patient access workflows. The success metric isn't deployment—it's whether wait times fall, abandonment drops, and escalation is clean. 📍 HHS AI Strategy — Peter Betterworth HHS is rolling out an AI strategy signaling expectations on governance and responsible use. The practical takeaway: move fast, but be able to document oversight, monitor performance, and justify how AI is used in real workflows. Bright Spot: AI's Creative Era in cancer care. Platforms like 4D Path are extracting actionable insight from routine pathology images—predicting tumor behavior, estimating treatment response. The trend: routine pathology becomes a predictive sensor, not just a diagnostic snapshot. Jalen Cross reports. 🎙️ Subscribe here or wherever you listen to podcasts, and if you like our show, please follow us on LinkedIn at https://www.linkedin.com/company/hit_show. HITshow is made possible by EY, Kimmchi and HLTH 2025 — the epicenter of healthcare innovation, where the future of care happens.
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