
Getting Paid On Time: The Small Business Owner's Guide to Cash Flow
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What happens when clients don't pay their invoices on time? Cash flow disruptions can cripple small businesses, yet many owners hesitate to implement the very policies that could protect them. Dave and Duarne share a recent real-world example where setting clear boundaries with a late-paying client ultimately secured payment after months of delays.
The duo reveals practical strategies every business owner can implement immediately: creating clear payment agreements with specific due dates, adding reasonable interest charges for late payments, offering early payment discounts to incentivize promptness, and most importantly—being willing to suspend services when payments fall too far behind. They emphasize that these practices aren't about being difficult; they're about commanding the same respect larger companies receive while protecting your business's financial health.
Beyond cash flow tactics, the conversation evolves into a profound discussion about purpose and completion. "What would you need to do or accomplish before you die in order to feel that your life was complete?" This powerful question provides a framework not just for personal reflection, but for strategic business planning. Dave and Dwarin explore how this mindset shift helps owners distinguish between building a job versus creating a true business that serves their larger goals.
The episode concludes with valuable insights on hiring and team building, revealing how most business owners sabotage interviews by talking too much instead of listening to candidates. Their practical tip? Take a brief pause before responding in any situation—this small habit prevents defensive reactions and leads to better communication with team members, clients, and partners alike.
Ready to implement these strategies in your business? Check out the Triumph Mastermind program with daily support and weekly strategy sessions designed to help you grow and scale effectively.
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