Gavin Zaprzala-Banks on Leading Through Acquisition: Culture, Clients and Change
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Gavin Zaprzala-Banks on Leading Through Acquisition: Culture, Clients and Change
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In this episode of Foster Denovo Talks, we speak with Gavin Zaprzala-Banks, Head of Client Consulting at Foster Denovo, about leading through the acquisition of Punter Southall Aspire and managing one of the smoothest transitions the business has seen.
Gavin shares his experience of joining Foster Denovo through acquisition - from client communications and adviser alignment to building a shared culture that works. He offers honest insight into what helped, what surprised him and what others in the industry can learn from it.
“It wasn’t about choosing one culture over the other. It was about building something new.”
🎧 In this episode:
· What happens when your firm is acquired
· How to manage culture, teams and systems during a transition
· Building trust with clients through clarity and consistency
· Why open communication makes or breaks an integration
· Lessons for other firms wanting to join Foster Denovo