In this episode of Outsourcing Edge, Emily van Eyssen speaks with Oli Reid from Living Redefined about their mission to tackle homelessness in the UK through innovative housing solutions. Oli shares his journey of building a remote-savvy team, overcoming initial skepticism towards outsourcing, and the significant impact of executive assistants like Kiarah on productivity. The conversation also delves into the balance between in-person and remote work, the importance of culture fit in hiring, and future plans for team expansion.

Takeaways

Living Redefined aims to end homelessness in the UK.

The organisation is profit-driven but mission-focused.

Oli was initially skeptical about outsourcing.

Kiarah has significantly improved Oli's productivity.

Effective communication is crucial in remote teams.

Culture fit is essential for successful hiring.

Willingness to learn is more important than qualifications.

Outsourcing can be powerful when done correctly.

Balancing in-person and remote teams can enhance collaboration.

The right executive assistant can free up valuable time for leaders.

Sound Bites

"Kiarah defends my time as a leader."

"Culture fit is key in hiring."

"We're in a very niche space."

Chapters

00:00 Start

03:12 Outsourcing Journey and Team Dynamics

06:41 The Value of Remote Recruitment

13:00 Balancing In-Person and Remote Teams

17:01 Hiring for Culture and Attitude

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