
From Showroom Gaps to New Riders: Triumph’s Teri Lynn on Elevating the Dealer Experience
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In this throwback episode, Teri Lynn from Triumph Motorcycles America (now with Troy Lee Designs) shares lessons every dealer can use to improve customer experience and grow ridership.
We cover:
Why great merchandising and inventory turnover matter more than you think
Common in-store mistakes that cost sales (and how to fix them)
Triumph’s training and support strategies for dealers
The growing role of women, families, and e-bikes in the powersports market
Whether you’re a dealer principal, GM, or part of the sales and service team, this episode is packed with practical takeaways for building stronger customer connections and securing your dealership’s future.
Connect with Teri: https://www.linkedin.com/in/terillynn/
Listen to More Spotify: https://spoti.fi/3N9lzfg
Further Episodes Apple Podcast: https://apple.co/43FoanX
Interviews YouTube: https://youtube.com/@dealershipfixit Connect With Our Host Jacob:LinkedIn: https://linkedin.com/in/jacob-b-berry Follow the Fixit Online: https://linktr.ee/dealershipfixit
Sponsor: https://dealers.motohunt.com