In this episode of "Pemba on Demand," host Dr. Norman A. Chapin engages in a conversation about professional development for physicians with Dr. Archie Bella, an internist and CEO of a federally qualified health center (FQHC) in San Diego. Dr. Bella recounts his journey from being a staff physician to becoming a CEO, shedding light on the unique challenges of managing an FQHC that serves underserved populations. He shares strategies for boosting patient volume, enhancing operational efficiency, and ensuring financial stability. Dr. Bella also underscores the significance of quality improvement, community engagement, and effective communication in improving patient care and ensuring organizational sustainability. The episode offers valuable insights into healthcare leadership and management.

• Transition from clinical practice to healthcare leadership
• Role and significance of federally qualified health centers (FQHCs)
• Challenges faced by FQHCs in the healthcare landscape
• Reimbursement models for FQHCs versus private practices
• Strategies for increasing patient volume and operational efficiency
• Importance of community engagement and communication
• Implementation of technology to reduce patient no-show rates
• Development of quality improvement teams and training
• Financial management and strategic planning in healthcare organizations
• Future sustainability and adaptation of FQHCs in changing healthcare environments

Links and Resources:

• Physician Executive MBA at the University of Tennessee
• Dr. Norman A. Chapin on LinkedIn
• Dr. Archie Bella on LinkedIn