From missed messages to shifting expectations, poor communication is one of the biggest reasons renovation projects go sideways. In this episode, Heather and Michael Francis break down how strong communication—before, during, and after construction—can make or break your remodel.
They share real-life stories from the field (including a few hard lessons), explain how tools like JobTread keep everyone aligned, and talk about what “clear as kind” really looks like when you're investing in your home.
Whether you’re just starting to dream up a project or already mid-renovation, this conversation will help you understand what to expect—and how to get the most out of your contractor relationship.
🛠️ Topics We Cover:
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Why “playing games” during pricing backfires
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How poor communication creates mistrust (and how to avoid it)
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Real examples of clients who got it right—and those who didn’t
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What JobTread is and why we use it for scheduling, updates, and change orders
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Why being honest upfront saves money, time, and stress later
📲 Learn more or get in touch:
francisrenovations.com
Follow us on Instagram: @francisrenovations