In this episode of Start. Scale. Exit., Ivan Galvez speaks with Ruchi Singh, founder and CEO of iRobo, a SaaS platform revolutionizing check-in systems in hospitality and healthcare using AI and robotics. Ruchi shares her 25+ years of global tech experience, how frustrating personal travel and hospital wait times sparked her startup vision, and why thoughtful observation is an underrated entrepreneurial superpower. From MVP to pre-seed, Ruchi walks through building a solution that reduces wait times, improves customer experience, and has the potential to save lives in emergency situations.

• Why long wait times in hotels and hospitals are more than just an inconvenience—they're a global, costly problem
• How real-world frustration can be the spark for scalable innovation
• Ruchi’s journey from India to launching her startup from George Washington University
• What founders must prioritize when building AI-powered solutions for real humans
• The one mindset shift every pre-seed entrepreneur needs to succeed
• Lessons from prototyping hardware SaaS solutions with Intel support

“Be a better thinker. We’ve stopped using our minds to solve real problems. Technology should follow purpose—not the other way around.”

• iRobo (AI & Robotics platform for smart check-ins)
• Seabed Germany tech show
• George Washington University (GWU)
• Bhagavad Gita (Ruchi’s favorite book)
• Perplexity AI (AI tool recommendation)

• LinkedIn
• Email: ruchi.singh6791@gmail.com
• Phone: +1 (857) 395-0594
• Coming soon: iRobo website (currently pre-launch)

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