I’m your host Jenny Moebius, Flyntlok’s CMO, and today we're talking about one of the most valuable resources inside any equipment dealership:

Technician time. And how to save technician time, in this case, using AI.

Dealers are constantly looking for ways to improve technician productivity, get more work through the shop, and grow service revenue.

But there's a problem. Not every minute of a technician's day is spent servicing equipment.

They also have to document what they found, what caused the problem, and what they did to fix it.

And, documentation matters. You need good service records.

But every minute a technician spends stopping to type is a minute they aren't turning a wrench.

Multiply that across every technician, every work order, every day — and what looks like a small administrative task starts consuming real shop capacity.

So the question becomes:

How do you get the documentation you need without sacrificing the technician productivity that drives service revenue?

That's exactly the problem we’re solving with our newest AI-powered tool: Smart Tech Notes.

I’m lucky to be joined by Bomby Kitchpanich, Senior Software Engineer at Flyntlok, to walk us through how it works, and how a seemingly simple AI feature can help dealers get more productive capacity out of the service department.

I’m your host Jenny Moebius, Flyntlok’s CMO, and today we're talking about:

something a little different. Instead of focusing on one feature, we're going behind the road map to look at how features get built here at Flyntlok. AI is changing how quickly product teams can turn ideas into working software. But speed only matters if you're solving the right problems. That's where dealer feedback comes in.

In short, AI helps us build faster, our customers ensure we build the right things.

I’m lucky to be joined by Danielle Karr, Flyntlok's VP of Product, to walk us through HOW we're building in an AI world without losing the human connection that makes Flyntlok different.

I’m your host Jenny Moebius, Flyntlok’s CMO, and today we're talking about:

a problem near and dear to my heart, one that nearly every equipment dealership has:

there is revenue sitting inside your customer data (purchase data, service data, equipment data), but turning that data into consistent, relevant outreach is usually slow, manual, or simply not happening.

We hear time and again: It just takes too much time.

The thing is… Your dealership already knows who bought a machine, when a warranty is approaching expiration, which customers have not returned for service, what equipment they own, and which models they are interested in.

But that information often sits quietly inside customer records, work orders, spreadsheets, or a salesperson's memory.

So today we're going to break down:

the pain - why valuable customer data so often goes unused;

the product - how AI-powered Smart Campaigns helps you find the right audience and build the right message AND send it at the right time

and the payoff - how all of this can create more service, parts, and sales opportunities (aka revenue) from relationships you’ve already earned.