In this episode of The Builder’s Edge podcast, host Deanna Lucas delivers a powerful breakdown of the five essential systems every trades business needs to scale efficiently and reduce chaos. From solo operators to those managing full crews, Deanna outlines how to transform your business with systems that ensure you get found, chosen, and paid; consistently. She dives into the critical components of online presence, lead generation, conversion, reputation management, and visibility, offering practical insights to help contractors attract the right clients, boost profitability, and build sustainable growth. This episode is a roadmap for trades people looking to streamline operations and elevate their business with purpose.

Deanna emphasizes that systems, not trends, are the backbone of a thriving trades business. Using vivid analogies like a mattress store storefront, she illustrates how a professional online presence and strategic lead generation can make or break your credibility. From leveraging referral loops with realtors to automating review requests, Deanna shares actionable strategies to retain clients and stay top of mind. Packed with real-world examples and a call to action for a free systems checklist, this episode is a must-listen for contractors ready to level up their business with clarity and confidence.

Key Takeaways

Online Presence: A professional, consistent digital footprint across Google Business Profile, directories, and your website is your modern storefront, building trust and credibility.

Lead Generation: Use targeted SEO, paid ads, and referral loops to attract high-quality leads, avoiding clients who shop solely on price.

Conversion System: Implement call scripts, fast response times, and a strong digital brand to turn leads into booked jobs efficiently.

Reputation and Retention: Automate review requests and maintain client relationships to secure repeat business and referrals.

Visibility System: Consistent, authentic content across platforms builds authority and familiarity, ensuring clients think of you before they need you.

"Your online presence is your storefront. If it looks messy, outdated, or hard to find, you’re losing business before they even walk through the door." - Deanna Lucas

Learn more about Deanna Lucas through the following links:

DND Website

Facebook Group

Facebook

Builders Visibility Blueprint

THE 5 SYSTEMS EVERY TRADE BUSINESS NEEDS