『First Responders, Second Thoughts』のカバーアート

First Responders, Second Thoughts

First Responders, Second Thoughts

著者： Alejandro Galaviz
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Call me when it’s real, I’ll podcast the rest.

You’ve heard the calls. Now hear what we really think.

Ever wonder what it’s like on the other side of the headset?

This podcast pulls back the curtain with unfiltered stories, real talk, and more sarcasm than sense. Hosted by a seasoned dispatcher who’s heard it all… well, almost all of it. You’ll get the chaos, the misunderstandings, and the emotional toll, served with no sugarcoating.

We talk about the job, the people who call, the ones who don’t, and the mental health strain that comes with holding it all together.

If you’ve ever worked in public safety or just wondered what goes on behind the scenes, this show breaks it down without the BS.

Line Nine Media, LLC 社会科学
エピソード
  • Episode 6: "The Headset Changes You"

    Episode 6: "The Headset Changes You"
    2025/08/08

    "Real stories, one underused tool you should start using today, and a Quick Keys on words that can make or break your credibility."

    The headset changes you. Sometimes for the better, sometimes not. In this episode, you’ll hear real dispatchers share how the job has shaped them... good and bad... through listener submissions and answers from the 911 community on Reddit.

    I also share a quick rant about training classes and why we spend so much time introducing ourselves instead of getting to the material.

    Finally, I introduce Quick Keys, a new recurring segment with focused, actionable dispatcher training. In this first Quick Keys, we talk about two slang terms that need to disappear from our vocabulary and why replacing them with neutral, professional language matters in court, in open records, and in our credibility.
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    42 分
  • Episode 5: “When Dispatch Gets Personal”

    Episode 5: “When Dispatch Gets Personal”
    2025/07/19

    A dispatcher in Twinsburg, Ohio is out of a job and facing criminal charges after placing a personal call to a citizen she claimed had abused the system for years. But when does frustration turn into harassment? And what does this moment say about the stress behind the headset?

    In this episode, I break down what happened, explore the legal side under both Ohio and Texas law, and share my perspective not just as a dispatcher, but as a Mayor. Because as much as we all want to say what she said... we don't. And there's a reason for that.

    This one isn’t just about one bad call it’s about the standard we hold ourselves to, the perception we fight to protect, and the trust we can’t afford to lose.
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    16 分
  • Episode 4: "If Our Walls Could Talk"

    Episode 4: "If Our Walls Could Talk"
    2025/05/06

    What would your dispatch center say about you if its walls could talk? In this episode, we dive deep into the impact of our words, our presence, and the culture we help create. From offhand comments to missed moments of support, we explore how small things shape morale, retention, and each other. Whether you're a frontline dispatcher, a trainer, or a supervisor, this one’s for you. Because leadership isn’t a title, it’s a tone.

    Plus: a shoutout to LineNineMedia.com, Quick Keys takeaways, and a reminder that sometimes, just showing up is enough.
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    32 分
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