In this episode of Family Business Matters, Professor of the Practice Amy Renkert-Thomas sits down with Anne Eiting-Klamer, former CEO and current Board Chair of Midmark Corporation, a leading supplier of medical, dental, and animal health care workspace solutions. Anne shares her journey of developing a highly effective and transformational board and reflects on how her perspective has evolved since transitioning from CEO to board chair.

Drawing on decades of leadership experience, Anne discusses how leaders can successfully engage board members whose expertise may exceed their own, remain humble in the face of challenge, and create an environment where differing viewpoints are welcomed rather than avoided. She also explores the critical role constructive disagreement plays in strengthening decision-making and driving organizational growth.

Whether you're a family business leader, board member, or executive seeking to elevate your organization's governance, this conversation offers practical insights on leadership, trust, and the power of inviting every voice to the table.

In Notes:

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Anne Eiting-Klamer

Amy Renkert-Thomas

What does it really mean to be an owner in a family enterprise?

In this episode of Family Business Matters, Family Enterprise Center co-founders Cooper Biersach and Steve Miller explore the three questions every owner must address to provide effective stewardship and leadership for a family enterprise:

1. What is unique about the role of owners in a family enterprise?
2. Why are we in business together?
3. What are the owners' most important responsibilities?

Drawing on decades of experience working with family-owned enterprises, including Steve's 34 years with Biltmore Estate, Cooper and Steve discuss how family owners create direction, define shared purpose, and develop an ownership strategy that guides boards, management, and future generations. Listeners will gain practical insights into building alignment around purpose, vision, priorities, and long-term stewardship.

Whether you are a founder, next-generation owner, or family shareholder, this conversation offers a framework for strengthening ownership and creating a shared future for your family enterprise.

Listeners can continue their family enterprise learning by exploring our upcoming virtual and live programs in our podcast notes, including a deeper dive into the topic of ownership in our virtual masterclass, and our in-person Fall Family Business Forum.

In Notes:

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Ownership Masterclass

13th Annual Family Business Forum

In this episode of Family Business Matters, host Cooper Biersach sits down with Dr. Shimul Melwani, Associate Dean of the Undergraduate Business Program at UNC’s Kenan-Flagler Business School and Professor of Organizational Behavior. Drawing from her personal background in family business, Dr. Melwani explores how conflict is often rooted not in business issues, but in fairness, relationships, and emotion.

The central focus? Ambivalence: the reality of holding both positive and negative feelings at the same time. Rather than something to fix, mixed feelings can lead to more flexible thinking, stronger leadership, and more cohesive teams.

The conversation highlights how silence can create assumptions that fuel resentment and conflict, reinforcing the idea that clarity is kindness. Dr. Melwani also introduces her research on “mega threats”, large societal forces shaping generational perspectives and how individuals interpret reality differently.

Listeners will gain tools to approach family business dynamics with greater internal and relational curiosity, transforming tension into more productive dialogue rather than avoiding it.

Dr. Melwani will expand on these ideas at the 13th Annual Family Business Forum, October 28–29, 2026, at the Rizzo Center in Chapel Hill (link in show notes).

Notes:

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13th Annual Family Business Forum

Dr. Shimul Melwani

In this episode of Family Business Matters, host Peter Begella sits down with John Oswald, Brian Turner, and Robin Turner of Mills Manufacturing, a 3rd generation manufacturer of highly technical parachute systems based in Asheville, NC, to explore the company’s evolution following the introduction of an independent board.

Drawing on their experiences as operators, shareholders, and board members, they share candid insights into how this governance shift has strengthened alignment, clarified decision-making, and enabled more strategic long-term planning.

They also reflect on the challenges that come with change, emphasizing that while adopting an independent board can be a learning curve, the right structures, conversations, and role clarity can ultimately foster both a healthier business and stronger family relationships.

In Notes:

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Peter Begalla

John Oswald

Brian Turrner

Robin Turner

Mills Manufacturing

In family businesses, leadership isn’t just about performance, it’s about endurance, relationships, and legacy. But what if sustaining yourself as a leader wasn’t about pushing harder?

In this episode of Family Business Matters, host Cooper Biersach sits down with Dr. Mike Christian, award-winning researcher and expert in human energy and resilience, to explore a different approach: energy crafting.

Together, they unpack why the traditional narrative of grit and burnout falls short, especially in family enterprises where leaders carry overlapping roles and emotional demands. Mike shares how energy, physical, cognitive, and emotional, is not fixed, but something leaders can actively generate, direct, and renew.

You’ll learn:

• Why resilience is really a story of energy, not endurance
• How your personal energy directly shapes your team and culture
• Practical ways to identify hidden “energy leaks” and make small, meaningful shifts

This conversation reframes leadership capacity as something you can intentionally design, not just sustain.

In Notes:

• Get Connected
• Mike Christian
• 6 “Ms” of Energy Crafting
  • Motion and Rest
  • Mastery Experience
  • Making Connections
  • Meaning
  • Mindfulness
  • My Choice
• 3 Cs of Hardiness
  • Commitment
  • Control
  • Challenge

Where should we start? How do we manage conflict? How do we help the next generation find purpose and avoid entitlement?

In this episode of the The Family Enterprise Center, host Cooper Biersach is joined by Steve Miller, co-founder of the Family Enterprise Center and former president of the Biltmore Estate, to explore the three foundational questions business-owning families ask most often as they think about continuity across generations.

Drawing on decades of experience working with family enterprises, and Steve’s research on next-generation leadership development, this conversation offers practical, accessible insights for families at any stage of their journey. Together, Cooper and Steve discuss:

• • Why shared purpose is the true starting point for family enterprises
  • How families can move from avoiding conflict to managing it productively
  • How early responsibility, communication, and intentional preparation help the rising generation develop purpose, accountability, and stewardship

Listeners will walk away with a clearer understanding of family enterprise fundamentals and at least one concrete idea or question they can apply immediately within their own family or organization.

Whether you are an owner, family member, advisor, or next-generation leader, this episode provides a thoughtful framework for strengthening both the business and the family behind it. Links

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This Student Voices episode spotlights the undergraduate experience at Carolina through the lens of Molly Malek, a driven student leader whose journey has been shaped by the Family Enterprise Center and the Family Business Club. Molly reflects on her path to UNC, her family business background, and the donor‑supported programs that have helped her find direction, community, and career clarity.

Perfect for prospective students, families, and supporters, this episode captures the heart of what donor generosity makes possible. Join us as we celebrate Molly’s story and look ahead to Giving Day.

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Chesney Maniaci

Family Enterprise Center Website

Families are powerful systems, and sometimes, they’re anxiety‑creating machines. In this episode of Family Business Matters, host Cooper Biersach sits down with therapist and bestselling author Dr. Kathleen Smith

to explore how Bowen Family Systems Theory can transform the way we understand ourselves, our families, and our roles in family enterprises.

Kathleen breaks down how anxiety moves through a family, why we repeat automatic patterns, and how even small shifts in our behavior can change long‑standing dynamics. Together, Cooper and Kathleen discuss real-world examples, including a multigenerational family business scenario, to illustrate how concepts like triangles and differentiation show up in everyday work and life.

Listeners will walk away with:

• A clear, conversational introduction to Bowen Theory
• Practical ways to observe and interrupt reactivity
• First steps for applying these ideas in your family or family enterprise

Whether you’re leading a family business, navigating complex relationships, or simply curious about how families operate, this episode offers tools to help you respond thoughtfully rather than react automatically. Books

Everything Isn’t Terrible

True to You

Family Enterpise Center Links

The Family Enterprise Center

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