In this episode of Family Business Matters, host Cooper Biersach sits down with Dr. Shimul Melwani, Associate Dean of the Undergraduate Business Program at UNC’s Kenan-Flagler Business School and Professor of Organizational Behavior. Drawing from her personal background in family business, Dr. Melwani explores how conflict is often rooted not in business issues, but in fairness, relationships, and emotion.

The central focus? Ambivalence: the reality of holding both positive and negative feelings at the same time. Rather than something to fix, mixed feelings can lead to more flexible thinking, stronger leadership, and more cohesive teams.

The conversation highlights how silence can create assumptions that fuel resentment and conflict, reinforcing the idea that clarity is kindness. Dr. Melwani also introduces her research on “mega threats”, large societal forces shaping generational perspectives and how individuals interpret reality differently.

Listeners will gain tools to approach family business dynamics with greater internal and relational curiosity, transforming tension into more productive dialogue rather than avoiding it.

Dr. Melwani will expand on these ideas at the 13th Annual Family Business Forum, October 28–29, 2026, at the Rizzo Center in Chapel Hill (link in show notes).

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13th Annual Family Business Forum

Dr. Shimul Melwani