『Facilitation Stories』のカバーアート

Facilitation Stories

Facilitation Stories

著者： IAF England Wales
無料で聴く

Facilitation: the art of enabling a group of people to achieve a common goal. IAF England Wales brings you a show by facilitators, for facilitators and anyone interested in using facilitation for change. We'll share guest stories, experiences and methods. Plus, we'll bring you up to date on what's happening at our Meetups.©2022 IAF ENGLAND AND WALES CHAPTER 出世 就職活動 社会科学 経済学
エピソード
  • 🎙️FS84 - Dealing with disruptive behaviours, with Alan Heckman

    🎙️FS84 - Dealing with disruptive behaviours, with Alan Heckman
    2026/08/07
    In today's episode, Umah welcomes facilitator Alan Heckman to share practical ways to handle disruptive behaviours in groups, drawing on his IAF England and Wales conference workshop and his background with ICA training. They talk about: Common challenges, from subtle withdrawal to over-participation to barbed comments Mango's in facilitation!Setting informal norms and tools for helping people feel heard while keeping the process moving. The facilitator personaAddressing hierarchy by depersonalising ideasUsing the group to redirect off-topic derailments. Quote highlights "The very first thing that I say is, 'Hi, my name is Alan. I'm a group facilitator. This is what I think a group facilitator is.'""What you need is not for the person to stop talking, usually. What you need is to make them a little bit more of a process-aware participant.""Usually, they're concerned about something important, something that they aren't feeling heard about or that they love or think is really critical... They keep talking because they fear it won't come out in the final result." "If somebody steps up and is being angry or disruptive...you might try asking them...'Can I ask you a question?' followed by 'What is it that would have to take place for you to find this process worth engaging with?'" Links Today's guest - Alan Heckman: Facilitator and Facilitation Trainer Alan's website: www.alanheckman.co.uk Alan's Email: alan@alanheckman.co.uk Alan's Linkedin: www.linkedin.com/in/alanheckman For more information on the courses Alan runs, and to learn more about ICA:UK: www.ica-uk.org.uk/courses Today's host: Umah: Change and Transformation Advisor and Facilitator https://www.linkedin.com/in/umah To find out more about Facilitation Stories and the IAF: 🎧 https://facilitationstories.libsyn.com/ 📧 podcast@iaf-ew.co.uk 🌐https://www.iaf-world.org/site/chapters/england-wales To find out more about Facilitation Stories and the IAF England & Wales Chapter: 🎧 https://facilitationstories.libsyn.com/ 📧 podcast@iaf-ew.co.uk 🌐https://www.iaf-world.org/site/chapters/england-wales Transcript Umah: Hello, and welcome to Facilitation Stories. This podcast is brought to you by the England & Wales Chapter of the International Association of Facilitators, also known as IAF. My name is Umah, and today, we're going to hear about dealing with disruptive behaviours. This year at the IAF England & Wales Conference, I had the privilege of attending Alan Heckman's workshop on dealing with disruptive behaviours. His insights into managing group dynamics were both enlightening and practical. Alan is a seasoned facilitator with over 20 years of experience in designing participatory processes and events, particularly in the public and charitable sectors. He's known for fostering genuine engagement where every voice contributes effectively towards decisions that everyone commits to. Today, I'm thrilled to welcome Alan Heckman to our podcast. Welcome, Alan. Alan: Hello, Umah. Thank you so much for having me. Umah: Alan, your session at the IAF conference was really insightful. Could you share with our listeners a little bit about the work that you do and what brought you to facilitation as a career? Alan: So I'm unusual in the field of facilitation in that I was doing it from a relatively young age. I took a year out of university when I was 20 to do a year-long volunteer internship with the ICA in Phoenix, Arizona. Many of your listeners might already know that ICA is a community organization deeply involved in participatory practice, and was helpful, among other things, in founding the IAF, but also in setting facilitation as a field and in taking participatory approaches and running trainings in facilitation as well. So from that internship in, a long time ago, I had various roles that were related to participation and facilitation. I haven't been a full-time facilitator ever since. But I did move into independent practice as a freelance facilitator in 2015, which is now 11 years ago. So I've been doing this for quite a long time. Umah: Thank you. That's really interesting to know about the background and the connection with ICA and IAF as well. Alan: It is interesting. ICA probably doesn't have as good of a profile or as big of a profile as perhaps it should, but it is really interesting. Umah: At the conference, in your presentation, you spoke about different behaviours and I just wondered if you could share maybe a few of the common ones that you've encountered and how you handled them. Alan: Absolutely. So I run these two-day group facilitation methods courses through the ICA here in the UK, and I love running those training courses. And by far, the most common question I get on those training courses is some version of, "what do you do when it all goes wrong?" What do you do when things go pear-shaped? So that thing that you saw at the IAF was really a development from my set of answers to that question. ...
    続きを読む 一部表示
    30 分
  • FS83 - Facilitation as a super skill with Robert Cserti

    FS83 - Facilitation as a super skill with Robert Cserti
    2026/07/17
    In todays episode Sam is joined by Robert Cserti, who traces his path from a single transformative team building workshop nearly 20 years ago to co-founding SessionLab in 2013 as a side project (built during evenings and weekends while he consulted and his co-founder did a PhD) that grew into a company helping facilitators design and deliver better workshops. The conversation centers on facilitation's rising status from a "soft skill" to a strategic, organisation-wide capability tied to empowerment and employee engagement and on Robert's own philosophy of intentional process design, handling reluctant groups, and the blurry line between being a facilitator and being a participant/stakeholder in the room. They talk about: Facilitation is becoming a "super skill." Organizations increasingly treat it as a core leadership and organisational competency, not just a nice-to-have for running meetings.Empowerment is the underlying goal. Good facilitation creates participative environments where people feel heard and have real input into decisions this is a cultural shift, not a one-off event.Scaling facilitation takes infrastructure. Beyond training individuals, organisations need central "facilitation hubs," shared tools/templates, and a critical mass of skilled people. Passion and "the fun-dar" sustain long, hard build processes. Both Robert and Sam agree that enjoying the work is what carries you through the grind of building something over yearsHandling unwilling participants requires listening first. When a group doesn't want to be there, the fix is giving them space to voice frustrations, then collectively finding the overlap between the sponsor's goals and the group's actual concerns. Quote highlights "I'm seeing that it's becoming one of the future super skills at workplaces that if you can facilitate as a manager, as a leader as a team member, it just opens so many doors for you because you can actually help teams to work effectively and achieve their goals." "We were organising a large event and a person came who was called a trainer and then a lot later I understand that what actually we had was not training. it was pure process facilitation to help our team align and really understand each other better, build bonds, flesh out potential friction points and build trust while we did hands-on work together." Links Todays guest: Robert Cserti - Co-Founder SessionLab https://www.linkedin.com/in/robertcserti/ https://www.sessionlab.com/ https://www.linkedin.com/company/trainedon/posts/?feedView=all https://www.instagram.com/sessionlab/ https://www.youtube.com/@TrainedOn Todays host: Sam Moon: Community Facilitator. Director of Sam Moon Facilitation Ltd www.linkedin.com/in/theboymoon123 To find out more about Facilitation Stories and the IAF England & Wales Chapter: 🎧 https://facilitationstories.libsyn.com/ 📧 podcast@iaf-ew.co.uk 🌐https://iaf-members.org/site/chapters/england-wales Sam: Hello, and welcome to Facilitation Stories, the community podcast of the England and Wales chapter of the International Association of Facilitators, also known as the IAF. My name is Sam Moon, and my guest today is Robert Cserti. Co-founder of SessionLab, Robert's first encounter with facilitation happened nearly two decades ago, where he was deeply inspired by how powerful a well-designed and facilitated workshop can be to shift the way people think and work together. Over the next few years, that hands-on experience as a facilitator planted the seed for SessionLab. Robert found himself running into the same frustrations. The tools available just don't support the real creative and logistical work behind designing great sessions. So in 2013, he and his co-founder, Philip Kish started building something better. For several years, it's a side project which eventually turned into a full business to help individual facilitators design better workshops and organizations scale facilitation and so much more that I'm sure we're likely to noodle on today. So welcome, Robert, and to get us started and add your own flavour to my introduction, what in your world of facilitation is making you smile? Robert: First of all, thanks so much for that intro Sam, its a pleasure to be here Sam: welcome. Great for you to be here. Robert: And so what is making me smile in the world of facilitation? I think what is really nice to see is that facilitation as a skill is getting more recognized in all sorts and sizes of organisations. And my background is that I started as a facilitator and then as you mentioned we saw a need how we could help facilitators. And then if I look back especially as we've worked with a bunch of facilitators at Session Lab, is that more and more large companies as well recognise that facilitation is an important skill to invest in as, and not just as a personal skill, but as an organizational skill. So, with all the rapid transformation that happens at workplaces with AI changing how various jobs are...
    続きを読む 一部表示
    25 分
  • 🎙️FS82 - Facilitating in communities with Jeffrey Marr

    🎙️FS82 - Facilitating in communities with Jeffrey Marr
    2026/06/07
    In today's episode, Umah is joined by Jeff Marr, founder of The Practical Philosophy Club, to unpack the unique art of community facilitation and what it takes to design unstructured, safe spaces for deep, depolarising conversation. Moving away from top-down corporate agendas, Jeff explores how his grassroots, peer-led facilitation model grew from a casual living room meetup in Mexico into a global network hosting over 800 people a week across 28 countries. They talk about: The power of the introduction and why the first few minutes are the facilitator's most critical tool for setting guidelines on airtime, monologue-busting, and vulnerability The "jam session" approach to facilitation, shifting the practitioner's role from a rigid authority figure to a light touch that trusts adults to self-moderate and navigate their own dialogue Holding space for ideological friction and practical techniques to de-escalate heated moments, calm group triggers, and help people sit with constructive discomfortThe spectrum of group dynamics, from managing large groups by scaling into small, co-facilitated tables, to knowing when to let a little healthy chaos ride. Quote highlights "I think that's one of our main issues in society is that we have these echo chambers that no one's breaking out of, and our algorithms are pushing us to go further into it." "...you want to have a strong frame of reality and a sense of confidence in yourself, so that you can hear." "We've had several people who, we could call them say problematic, right? Like a little bit quick to anger easily triggered these type of things. And I have seen them blossom... they're able to hear all these opinions without getting triggered anymore so it's been beautiful to see that." Links Today's guest: Jeffery Marr — Practical Philosophy Club Founder https://www.practicalphilosophy.club & https://www.linkedin.com/in/practicalphilosophyy/ To join a Practical Philosophy Meetup in a country near you, head to: https://www.practicalphilosophy.club/practical-philosophy-locations/ Today's host: Umah — Change and Transformation Advisor and Facilitator https://www.linkedin.com/in/umah To find out more about Facilitation Stories and the IAF England & Wales Chapter: 🎧 https://facilitationstories.libsyn.com/ 📧 podcast@iaf-ew.co.uk 🌐https://www.iaf-world.org/site/chapters/england-wales Transcript: Umah: Hello, and welcome to Facilitation Stories. This podcast is brought to you by the England and Wales Chapter of the International Association of Facilitators, also known as IAF. My name is Umah, and today we're going to hear about "Facilitating in Communities". In August last year, I went to Toronto and joined a meetup where I had the most wonderful time. Today's guest is the architect of that experience, Jeff Marr. He is the founder of the Practical Philosophy Club, a charity that has sparked deep discussions in communities in over 28 countries. Jeff, welcome. Welcome to the show. Jeff: Thank you, Umah Umah: So first off, I wanted you to tell our listeners a little bit about Practical Philosophy Club, what it means to you, and why you started it. Jeff: Practical Philosophy is mostly the opportunity for us to have deep discussion. We started post-COVID-ish, so 2021, at the very end of it, going into 2022, and people were hungry for conversation. And so that was more or less how it got started. And then over the last little while, it just grew exponentially more or less, and it took us about two years to set the foundations, figure out what it was that we even believed in. What were we trying to even do here? I'm a big fan of philosophy, and I wanted to have a space where people could talk. I think that what we need is more transparency and honesty and less polarisation in the world, and so that's through a roundabout fun way, enjoyable way. We're putting people into a room who have all these different opinions, all these different thoughts, and they're able to communicate with one another. And on social media and in traditional media, they would more or less consider themselves enemies. But then you get people who have very different political beliefs, and they realise they have a lot more in common. We aren't enemies to one another. I really like to see people think things through, and it's an opportunity to go deep into a conversation, both very logically, but also in the esoteric sense. I'm also a big fan of self-development, too. A lot of people, they're not necessarily open to self-development because it has a bad rap. But they come to Practical Philosophy 'cause, like, yeah, I do the practical aspect of it, and it does help people with whatever they're going through, even though they're learning different ways of thinking about situations in their life without directly confronting. And through that exploration of that topic, maybe it'll unlock different insights. Umah: You've got Practical Philosophy Club in all those different ...
    続きを読む 一部表示
    23 分
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません