『FS83 - Facilitation as a super skill with Robert Cserti』のカバーアート

FS83 - Facilitation as a super skill with Robert Cserti

FS83 - Facilitation as a super skill with Robert Cserti

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In todays episode Sam is joined by Robert Cserti, who traces his path from a single transformative team building workshop nearly 20 years ago to co-founding SessionLab in 2013 as a side project (built during evenings and weekends while he consulted and his co-founder did a PhD) that grew into a company helping facilitators design and deliver better workshops. The conversation centers on facilitation's rising status from a "soft skill" to a strategic, organisation-wide capability tied to empowerment and employee engagement and on Robert's own philosophy of intentional process design, handling reluctant groups, and the blurry line between being a facilitator and being a participant/stakeholder in the room. They talk about: Facilitation is becoming a "super skill." Organizations increasingly treat it as a core leadership and organisational competency, not just a nice-to-have for running meetings.Empowerment is the underlying goal. Good facilitation creates participative environments where people feel heard and have real input into decisions this is a cultural shift, not a one-off event.Scaling facilitation takes infrastructure. Beyond training individuals, organisations need central "facilitation hubs," shared tools/templates, and a critical mass of skilled people. Passion and "the fun-dar" sustain long, hard build processes. Both Robert and Sam agree that enjoying the work is what carries you through the grind of building something over yearsHandling unwilling participants requires listening first. When a group doesn't want to be there, the fix is giving them space to voice frustrations, then collectively finding the overlap between the sponsor's goals and the group's actual concerns. Quote highlights "I'm seeing that it's becoming one of the future super skills at workplaces that if you can facilitate as a manager, as a leader as a team member, it just opens so many doors for you because you can actually help teams to work effectively and achieve their goals." "We were organising a large event and a person came who was called a trainer and then a lot later I understand that what actually we had was not training. it was pure process facilitation to help our team align and really understand each other better, build bonds, flesh out potential friction points and build trust while we did hands-on work together." Links Todays guest: Robert Cserti - Co-Founder SessionLab https://www.linkedin.com/in/robertcserti/ https://www.sessionlab.com/ https://www.linkedin.com/company/trainedon/posts/?feedView=all https://www.instagram.com/sessionlab/ https://www.youtube.com/@TrainedOn Todays host: Sam Moon: Community Facilitator. Director of Sam Moon Facilitation Ltd www.linkedin.com/in/theboymoon123 To find out more about Facilitation Stories and the IAF England & Wales Chapter: 🎧 https://facilitationstories.libsyn.com/ 📧 podcast@iaf-ew.co.uk 🌐https://iaf-members.org/site/chapters/england-wales Sam: Hello, and welcome to Facilitation Stories, the community podcast of the England and Wales chapter of the International Association of Facilitators, also known as the IAF. My name is Sam Moon, and my guest today is Robert Cserti. Co-founder of SessionLab, Robert's first encounter with facilitation happened nearly two decades ago, where he was deeply inspired by how powerful a well-designed and facilitated workshop can be to shift the way people think and work together. Over the next few years, that hands-on experience as a facilitator planted the seed for SessionLab. Robert found himself running into the same frustrations. The tools available just don't support the real creative and logistical work behind designing great sessions. So in 2013, he and his co-founder, Philip Kish started building something better. For several years, it's a side project which eventually turned into a full business to help individual facilitators design better workshops and organizations scale facilitation and so much more that I'm sure we're likely to noodle on today. So welcome, Robert, and to get us started and add your own flavour to my introduction, what in your world of facilitation is making you smile? Robert: First of all, thanks so much for that intro Sam, its a pleasure to be here Sam: welcome. Great for you to be here. Robert: And so what is making me smile in the world of facilitation? I think what is really nice to see is that facilitation as a skill is getting more recognized in all sorts and sizes of organisations. And my background is that I started as a facilitator and then as you mentioned we saw a need how we could help facilitators. And then if I look back especially as we've worked with a bunch of facilitators at Session Lab, is that more and more large companies as well recognise that facilitation is an important skill to invest in as, and not just as a personal skill, but as an organizational skill. So, with all the rapid transformation that happens at workplaces with AI changing how various jobs are...
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