『Experiences Shape the way our Team's & Cause-Drive Communities』のカバーアート

Experiences Shape the way our Team's & Cause-Drive Communities

Experiences Shape the way our Team's & Cause-Drive Communities

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Jamie Bearse is joined by Joe Terry, the CEO at Culture Partners, emphasizes the importance of company culture in driving employee engagement and customer experience. Joe cites Trader Joe's and USAA as examples of companies that have successfully prioritized culture to create positive employee experiences, resulting in enhanced satisfaction across their customer-base.

The same philosophy goes for nonprofits. To create a great organization, start with positive experiences that build trust and those experiences will spill into the cause-support communities we’re building.

Terry shares his personal mission to unlock human potential and create workplace cultures based on love where employees feel valued, supported, and part of a team.

Key Points:
- Trader Joe's and USAA are examples of companies that prioritize culture and create positive employee experiences.
- Leaders should create an environment where employees feel valued, supported, and part of a team.
- A strong company culture positively impacts the customer experience. Leading with love at work fosters a caring and fulfilling environment.
- Leaders should set high expectations for employees and help them unlock their full potential.

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