On this weeks episode of Exchanges none other than the great Paul Zahra, former CEO of David Jones and the Australian Retailers Association. We dive into the rapid evolution of the retail industry from the impact of AI, pricing strategies, supply chain challenges, and industrial relations pressures. Couple this with the rise of fast fashion, issues around sustainability, innovation, as well as the growing importance of diversity, equity, and inclusion - Paul's vision for building a more resilient and thriving industry in an increasingly complex market are not to be missed.

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Follow Paul here:

LinkedIn: https://www.linkedin.com/in/paulzahra

Instagram: https://www.instagram.com/paulzahra_1/

Group Chair: https://mentorlist.com/our-chairs/

Follow Me here:

LinkedIn: https://www.linkedin.com/in/evan-lucas-44a25316/

Instagram: https://www.instagram.com/evanlucas_/

Website: www.evanlucas.com.au

You can buy my book Mind over Money here: https://www.amazon.com.au/Mind-over-Money-understanding-behaviour/dp/1922611859/ref=tmm_pap_swatch_0

Or from all good online book stores.

Show notes:

00:00 The Evolution of Retail: A Five-Year Journey

02:59 AI's Impact on Retail: Winners and Losers

06:06 Pricing Strategies in a Changing Economy

08:55 Supply Chain Challenges and Opportunities

11:52 The Pressure of Industrial Relations on Retail

15:03 Competing with Giants: The Future of Retail

17:49 Consumer Behaviour: Fast Fashion and Sustainability

21:09 The Role of Regulation in Retail Sustainability

23:55 Diversity, Equity, and Inclusion in Retail

24:58 A Vision for the Future of Retail

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