Episode Notes:

• Overview of workplace violence in healthcare and why prevention is urgent
• Types of violence: verbal abuse, harassment, intimidation, physical assault
• Importance of strong, confidential reporting systems to reduce underreporting
• Leadership’s role in transparency, communication, and building trust
• Impact of annual de-escalation and conflict-management training
• Evidence-based practices: data analysis, high-risk unit identification, staffing adjustments
• Using root cause analysis and continuous-improvement cycles for prevention
• Learning organizations: reflective cultures that adapt and evolve
• Bias considerations: resource disparities, Western-centric assumptions, unequal protection among staff
• Practical steps: confidential reporting, annual training, data tracking, learning culture, outcome measurement

Episode Notes:

• Importance of ethics as the foundation of trust in healthcare
• How ethical leadership improves employee satisfaction, retention, and patient outcomes
• Daily modeling of ethical behavior: visibility, transparency, and consistent action
• Dangers of power imbalance and how reporting systems prevent misconduct
• Building psychological safety and trust within hospital teams
• Reflecting on bias: limitations of Western-centric research and structural inequalities
• Practical steps for administrators:
  • Create a living, actively used code of conduct
  • Respond promptly and visibly to issues
  • Establish safe feedback channels
  • Track ethical culture with measurable data
  • Lead with humility and accountability