Ever wonder what goes on behind the scenes at your local government? Guest Karen Chasteen, Richmond's City Clerk for the past 22 years, joined host Lindsay Darnell on Inside Richmond: The City’s Pulse to pull back the curtain on one of the most vital yet often misunderstood municipal offices.

Far from just taking meeting notes, the City Clerk’s office serves as the beating heart of local government operations. “We have 200 years of history in my vault,” Chasteen shares, highlighting how her team has worked to transform those historical archives into accessible digital records that citizens can browse from home. This commitment to transparency is just one aspect of the office’s wide-reaching role in supporting Richmond’s governance.

From preparing materials for City Council, Board of Works, and Richmond Power and Light meetings to processing the resulting documents, the Clerk's office ensures smooth and efficient government operations while keeping the public informed.

What truly sets the office apart is its daily connection with residents across all walks of life. Need a bus pass, parking permit, or to register your pet? The Clerk’s office handles it. They also collect ordinance violation payments and help connect those in need with social services. One unexpected duty? Chasteen has officiated over 2,000 weddings during her tenure.

With modest fee updates after 25 years and a small but dedicated three-person team maintaining constant availability, the City Clerk’s office continues to serve with heart and history. Visit them on the second floor of the City Building, call 765-983-7232, or explore their services online at richmondindiana.gov/departments/clerk.