When disaster strikes, who's already on the ground providing hot meals, hydration, and a comforting presence? Emily Mew, Director of Emergency Disaster Services for the Salvation Army in Massachusetts, takes us behind the scenes of emergency response in this compelling conversation.

Growing up watching her father serve as a firefighter and EMT, Emily developed a natural passion for helping others in crisis. Today, she orchestrates a network of mobile canteens strategically positioned across Massachusetts, ready to deploy at a moment's notice. These aren't just food trucks – they're command centers for hope when communities need it most.

The reality of disaster work isn't what most people imagine. As Emily reveals, emergencies don't politely wait for convenient timing. They strike "all the time, anytime, in the middle of the night, on holidays," requiring responders to maintain constant readiness. This unpredictability shapes everything from family dynamics to self-care practices, with Emily noting that after days of grabbing quick snacks on deployment, she often craves simple nutrition – "I just need a salad."

One of the most fascinating revelations is about "the bunker" in Framingham – an underground Cold War-era facility with curved entrance ramps designed to prevent gas penetration, massive steel doors, and even a morgue. This glimpse into disaster preparedness infrastructure highlights the decades of planning behind each emergency response.

For those inspired to help, Emily explains how volunteers can easily register through the Salvation Army's database to receive training and credentials. Whether you're interested in serving meals from a canteen or supporting behind the scenes, your contribution matters to communities facing their darkest hours.

Want to learn more about disaster response or get involved yourself? Visit the Salvation Army's website to discover how you can join Emily and her team in bringing practical help and emotional support when disaster strikes. Your hands could be the ones that make a difference when people need it most.