Episode 20 - Erin Khan - Why Process Comes Before Technology in Construction
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Episode 20 - Erin Khan - Why Process Comes Before Technology in Construction
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“We really need to understand the essential processes before we go to just slap on some tech and hope it works.” – Erin Khan
In this episode of Building Stories - The Podcast, powered by Deep Space, we’re joined by Erin Khan, a seasoned AEC technology consultant and former National Director of Construction Solutions at Suffolk Construction. Erin shares her journey from civil engineering to leading tech-driven innovation in construction, offering a realistic view of where technology adds value and where it fails.
We discuss:
🔹 The biggest mistake contractors make when implementing technology
🔹 Why BIM adoption has been slower than expected and what’s holding companies back
🔹 How AI fits into construction workflows and why it won’t solve bad data problems
🔹 The role of mentorship and knowledge transfer as experienced workers retire
🔹 Why smaller contractors struggle with innovation and what they can do about it
Erin emphasises the importance of aligning technology with real-world site processes to ensure adoption, efficiency, and long-term success
Key Sections
From Music to Engineering – 02:24
The Gap Between Tech & Reality – 05:04
Understanding Process Before Implementing Tech – 06:44
Why BIM Adoption is Still a Struggle – 08:17
Risks, Challenges & Best Uses of AI – 17:43
The Future of Learning – 36:56
Quick Fire Round – 41:46
Building Stories is powered by Deep Space – Mission Critical Construction AI.