• Episode 12: Banking, Relationships, and a Swing at Client Engagement

  • 2025/03/17
  • 再生時間： 16 分
  • ポッドキャスト

Episode 12: Banking, Relationships, and a Swing at Client Engagement

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  • In Episode 12 of Making Waves, host Alan Gaul sits down with Shawn McKenna, a relationship manager at Tasi Bank. They explore the evolving landscape of banking, the significance of client relationships, and the impact of interest rate changes on customer expectations.

    Shawn shares how banking goes beyond competitive rates, emphasizing trust, engagement, and value-driven service.

    The conversation takes a fun turn as they discuss sports, family life, and the highly anticipated golf tournament, which serves as a unique way to strengthen client relationships. The episode wraps up with personal stories and a shared passion for sports.
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あらすじ・解説

In Episode 12 of Making Waves, host Alan Gaul sits down with Shawn McKenna, a relationship manager at Tasi Bank. They explore the evolving landscape of banking, the significance of client relationships, and the impact of interest rate changes on customer expectations.

Shawn shares how banking goes beyond competitive rates, emphasizing trust, engagement, and value-driven service.

The conversation takes a fun turn as they discuss sports, family life, and the highly anticipated golf tournament, which serves as a unique way to strengthen client relationships. The episode wraps up with personal stories and a shared passion for sports.
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