In this episode of CRE Unplugged, we sit down with Brent Williams, Chief Insider at Multifamily Insiders, fresh from his panels at Blueprint Vegas. Brent dives into his career journey, the inspiration behind Multifamily Insiders, and what’s on the horizon for the platform. We tackle tech adoption, including barriers, opportunities, and how data can personalize the resident experience. Brent also shares his vision for tech innovation over the next five years and tips for future-proofing operations. His passion for residential goes well beyond the apartment sector. Brent tells us how he loves to unplug by touring our country’s greatest displays of residential architecture with his family. Be sure to tune in to hear from one of multifamily’s greatest “community” builders!

SHOW NOTES:

1:05: Blueprint Vegas recap/Ryan stayed behind!

9:20: Why today’s guest

10:03: Intro to Brent Williams

10:29: Brent’s Blueprint recap

13:05: Need for MF tech “communication hub”

14:43: Brent’s career journey and starting Multifamily Insiders

18:00: Next 12 months for Multifamily Insiders

20:47: Multifamily Insider’s connection role after Demo Days

22:59: Brent’s take on barriers to MF tech adoption

25:25: Tech’s role in enhancing community engagement

30:50: Data’s role in boosting tenant retention

34:39: Brent’s take on why data is not being widely used in tenant retention

38:20: Future of tech in the MF space

42:45: How MF operators can remain “future proof”

46:56: How does Brent “unplug?"

49:14: Brent shares his community building tips with the audience

54:52: Nadine and Ryan's Recap

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