In this episode of "Pemba On Demand," host Dr. Norman A. Chapin converses with Dr. Sandy Villano Stock about her entrepreneurial journey in concierge medicine and direct primary care. Dr. Villano Stock discusses how her MBA from Pemba influenced her decision to establish In Vogue Med and Wellness, focusing on personalized patient care. The episode addresses the challenges in healthcare, such as physician burnout and the shortage of primary care doctors, and highlights the benefits of innovative care models. Dr. Villano Stock shares insights on balancing business models, measuring patient satisfaction, and the importance of work-life balance for healthcare providers.

• The journey of Dr. Sandy Villano Stock in entrepreneurship within concierge medicine and direct primary care.
• The impact of an MBA on career development and practice establishment.
• Challenges in the healthcare industry, including physician shortages and burnout.
• The rising demand for personalized healthcare post-COVID-19.
• The growth of concierge medicine and direct primary care models.
• Innovative patient care strategies, including smaller patient panels and direct communication with physicians.
• Membership models in healthcare, contrasting concierge care with traditional insurance billing.
• The importance of measuring patient experience and retention in medical practices.
• Integration of telehealth services and after-hours care in patient management.
• Advice for physicians considering a transition to concierge medicine or direct primary care.

Links and Resources:

• Physician Executive MBA at the University of Tennessee
• Dr. Norman A. Chapin on LinkedIn
• Dr. Bruce Meyer on LinkedIn