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[Encore] Inclusive Design: Exploring Respite, Place Attachment & Hoteling - with Ryan Anderson
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In this curated selection from the Happy Space Podcast, I’m bringing back voices that challenge, inspire, and expand our thinking about designing for inclusion and accessibility. These encore episodes highlight conversations that continue to resonate—on neurodiversity, workplace design, and the small shifts that can make a big difference. Whether you’re tuning in for the first time or revisiting a favourite, I hope these episodes offer fresh insight into how thoughtful design can help everyone show up and perform at their best.
MillerKnoll’s Ryan Anderson shares his research and talks about the benefits of respite spaces, place attachment, recognizing your own belonging cues at work, and how being intentional about usable designs makes for the most beautiful workspaces.
You're listening to Episode 37 of the Happy Space Podcast. Today, I speak with MillerKnoll’s Global Research lead, Ryan Anderson, about opportunities for organizations to create more inclusive workspaces that support sustainable performance.
Ryan Anderson, VP of Global Research and Insights at MillerKnoll, shares his research, deep passion, and appreciation for inclusive design. Ryan suggests that we must dramatically rethink our workspaces in order to better reflect our biological, mental, and emotional needs at work. Ryan talks about the current need for “spaces for everyone”, including those who identify as neurodivergent. In addition, he discusses place attachment, the human tendency to form connections with physical spaces, and the challenges and limited opportunities offered by the practice of hoteling. The discussion underscores Clare’s often made point that if you design for wellbeing performance will flow.
Ryan Anderson serves as Vice President of Global Research and Insights at MillerKnoll, renowned workspace and furniture design company. Ryan’s team leads MillerKnoll’s research, shares insights publicly across the world, and provides workplace strategy and design services to MillerKnoll customers.
With nearly thirty years of industry experience, Ryan’s work has centered on how the places we inhabit can be better designed to support healthy, inclusive, and productive communities. Ryan hosts MillerKnoll’s “About Place” podcast on the future of the workplace and regularly speaks at public events about MillerKnoll’s historical and current research.
He is a member of the SHRM (Society for Human Resource Management) Executive Network, an Executive Fellow at Woxsen University in Hyderabad India, and has been featured in a wide variety of publications such as The Wall Street Journal, NPR, the BBC, Fortune, Bloomberg, and beyond.
CHAPTERS
00:00 Introduction
05:49 The role of belonging cues in inclusive design
11:28 The business case for inclusive design
19:24 The future of workspace design and commercial real estate
22:55 Respite spaces in the workspace
26:34 The impact of diversity and culture on workspace design
28:49 Sustainable productivity
30:40 The role of leadership in promoting wellbeing and preventing burnout
35:08 Hotelling and depersonalization of office space
40:27 The importance of team-based workplace design
42:13 The need for empathy in the workplace
LINKS
Herman Miller
MillerKnoll
Harkin Institute for Public Policy
Nigel Oseland
Bill Stumpf