Join us for a candid retrospective on the Epic EHR, recorded in collaboration with AMDIS. In this episode, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki, and Dr. John Lee share lessons learned from the frontlines of digital transformation, from navigating complex governance to managing integration debt and cloud migration risks. They explore why Epic rollouts often go off track, how to balance innovation with standardization, and where leadership must focus to support sustainable success. Our panelists unpack the realities of patient engagement, third-party tools, and cultural readiness—while imagining a more intuitive, voice-driven future for EHRs.

Key Takeaways

• Voice technology could revolutionize interactions with EHR systems.
• Effective leadership is crucial for successful Epic implementations.
• Change management is the biggest challenge in EHR deployment.
• Third-party applications can enhance functionality but introduce risks.
• Cloud migration offers flexibility but requires careful planning.
• Patient engagement tools are improving but still need enhancements.
• Learning from peers can prevent costly mistakes in implementation.
• Governance and data management are essential for operational success.
• The Epic community is supportive and collaborative among users.
• Future developments should focus on voice integration and user experience.

Episode Highlights

00:00 Epic Development Wishlist
02:49 Challenges of Epic EHR Implementations
05:01 Is Epic too Complex?
08:47 Integrating 3rd Party Apps with Epic
12:17 Cloud Migration: Opportunities and Risks
15:02 Patient Engagement and Digital Tools
18:02 Generational Attitudes towards Technology
21:09 Leadership Priorities for Epic Implementation
24:40 The Epic User Community
26:56 Future Development Directions for Epic
33:39 Closing Remarks

Guests: Dr. John Lee, Dr. Yaa Kumah-Crystal, Dr. Roy Esaki
Host: Gregg Malkary - Spyglass Consulting Group
Cohost: Keith Washington - Companions in Courage Foundation
Sponsored by: Simplifi Medical & Storage Systems Unlimited
Audio/Video: Tim Jones - Health Nuts Media
Marketing: Josh Troop - Troop-Creative
Learn More at: www.beyond-blueprint.com