
EP 283: Roofing Done Right: A Husband-Wife Team's Approach
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What makes Dana and Don McCollum with North Texas A-2-Z Roofing Good Neighbors?
What happens when decades of hands-on roofing experience meets genuine customer care? Dana and Don McCollum have the answer. This husband-wife team has transformed the roofing experience for homeowners across North Texas with their refreshingly personal approach to an often impersonal industry.
Starting their women-owned business in 2021 but armed with contracting experience dating back to the 1980s, the McCollums have deliberately chosen quality over quantity. "We do one roof at a time," Don McCollum explains, highlighting what makes North Texas A-2-Z Roofing different from competitors who juggle multiple projects simultaneously. Their commitment to excellence extends beyond installation—Don personally oversees each project from beginning to completion, ensuring every detail meets their exacting standards.
The business model they've built stands in stark contrast to industry norms. They take no payment until the job is complete and the customer is satisfied. They provide comprehensive documentation including before-and-after photos, manufacturer registration, and a lifetime warranty on labor. Most importantly, they prioritize education—explaining their "winterization program" for maintaining roofs between replacements and warning homeowners about the one-year window insurance provides for claiming storm damage. As Dana notes, "The longer you wait, the more they charge you for depreciation."
Their approach has earned them not just an A+ rating with the Better Business Bureau, but something far more valuable: a steady stream of referrals from delighted customers who can't help but recommend them to neighbors and family. It's proof that in today's digital age, quality work and genuine care still generate the most powerful marketing of all—word of mouth.
What makes the McCollums a good neighbor? It’s their commitment to honesty, education, and personal attention—every homeowner is treated like family. With their hands-on approach, no-pressure assessments, and unmatched integrity, they’ve set a new standard for what it means to do roofing the right way.
To learn more about North Texas A-2-Z Roofing, go to:
NorthTexasA2ZRoofing.com
North Texas A2Z Roofing
214-728-7286