What happens when passion for massage therapy meets genuine business values? Rachel Hargrove's journey from uncertain college graduate to successful business owner reveals exactly that. Celebrating 11 years of Height of Health Massage, Rachel shares how she transformed a side gig into a thriving therapeutic practice with seven staff members in Fort Collins.

Rachel pulls back the curtain on persistent massage therapy myths, addressing the classic misconception that water "flushes toxins" after a session. "That's just not how the body works," she explains with refreshing honesty. She thoughtfully reframes how we should think about massage—not as a one-time fix for chronic issues, but as valuable ongoing maintenance for our bodies. With half her clientele coming from Larimer County employees and the rest comprising desk workers battling "texting neck," athletes, and stressed individuals seeking relaxation, Rachel's practice meets diverse needs with consistent care.

The conversation takes a profound turn when Rachel discusses her business philosophy. "Treat your staff well and they will take care of your customers," she emphasizes, a principle that has helped her maintain exceptional staff retention in an industry known for high turnover. This approach stands in stark contrast to what she calls "cookie cutter places" where therapists might leave after just months. Having weathered significant challenges including a complete building renovation, the pandemic, and reaching the significant 10-year milestone, Rachel's story is one of perseverance and authentic values. Ready to experience the difference? Book your appointment at https://www.heightofhealthmassage.com/ or text/call 970-673-0892 to discover what thoughtful, employee-centered care means for your massage experience.