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Driving Solutions with Jim Fitzpatrick, powered by CBT News

Driving Solutions with Jim Fitzpatrick, powered by CBT News

著者: CBT News
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Welcome to Driving Solutions, the podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode dives into the real-world strategies, tools, and vendor solutions helping today’s auto dealers run smarter, more profitable operations.


From fixed ops and F&I to digital retailing and dealership leadership, Driving Solutions covers the full scope of dealership operations. Whether you're a dealer principal, GM, sales leader, or part of the management team, you’ll hear the trends, tactics, and expert insights that drive real results.



Listen now and visit CBTNews.com for even more expert interviews, dealership news, and solutions.


Follow us on social @carbiztoday and @cbtnews to stay connected and join the conversation.

© 2026 Driving Solutions with Jim Fitzpatrick, powered by CBT News
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エピソード
  • How Data and Identity Are Transforming Automotive Advertising
    2026/04/21

    Automotive-specific media buying strategies are reshaping how agencies drive performance and retain dealer clients. On this episode of Driving Solutions, fullthrottle.ai Co-Founder Amol Waishampayan explains why agencies are moving beyond general-purpose demand-side platforms in favor of solutions built specifically for automotive retail.

    Waishampayan highlights the limitations of broad DSPs and how industry-specific platforms address the complexities of dealership operations, including inventory dynamics, service marketing, and tiered distribution. He also explores how household-level identity, deeper integrations, and outcome-based measurement are helping agencies improve targeting, reduce wasted spend, and demonstrate clear ROI tied to vehicle sales and service performance.

    Key discussion points:

    • Why general-purpose DSPs fall short in automotive retail
    • How automotive-specific platforms improve targeting and localization
    • The role of household-level identity in reaching in-market buyers
    • Connecting ad spend directly to vehicle sales and service outcomes
    • How DMS integration enables more precise, data-driven campaigns
    • Why agencies must shift focus from activity metrics to business results

    Driving Solutions is the go-to podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode brings you real strategies, smart tools, and expert insights to help you run a more profitable operation.

    Subscribe on your favorite podcast platform and visit CBTNews.com for more.

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    8 分
  • The rise of automation in service departments
    2026/04/15

    Jeff Adams, Director of Fixed Ops Product Planning at Reynolds & Reynolds, discusses how AI and automation are transforming fixed operations by eliminating inefficiencies, improving customer communication, and increasing service capacity. He explains how dealerships can leverage emerging tools to streamline workflows and meet rising consumer expectations.

    Adams outlines how AI is being applied to common friction points across service departments, from communication to scheduling and parts delivery. Technologies like Service Snap, Appointment AI, and robotics are helping dealerships operate more efficiently without increasing headcount. He also shares how integrated AI platforms will enable faster, data-driven decision-making across the dealership. As customer expectations evolve, these tools are reshaping how fixed ops teams deliver service and scale performance.

    • Using AI to identify and eliminate workflow inefficiencies in fixed ops
    • Enhancing customer communication through AI-powered video tools
    • Automating service scheduling and call handling with Appointment AI
    • Improving technician productivity with robotics and parts delivery systems
    • Leveraging real-time data and natural language AI for faster decision-making

    Driving Solutions is the go-to podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode brings you real strategies, smart tools, and expert insights to help you run a more profitable operation.

    Subscribe on your favorite podcast platform and visit CBTNews.com for more.

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    11 分
  • How dealer alliances are reshaping automotive retail strategy
    2026/04/14

    Founder and CEO David Mondragon discusses how AutoTrust Dealer Alliance is helping independent dealers compete through collective scale, cost reduction, and operational flexibility. He explains how the platform enables dealerships to strengthen purchasing power across finance and insurance, lending, and general operations—without sacrificing autonomy or requiring structural changes.

    As consolidation accelerates across the retail automotive landscape, Mondragon outlines how aggregating dealer demand can unlock efficiencies typically reserved for large public groups. From optimizing lending relationships to reducing everyday expenses through bulk purchasing, AutoTrust’s model is designed to improve profitability while preserving independence. He also shares insights on rapid platform growth, vendor interest, and the long-term vision to reach 1,000 rooftops.

    • How collective scale helps independent dealers compete with large groups
    • Strategies for optimizing lending and improving F&I performance
    • Consolidated purchasing to reduce operational costs
    • Maintaining dealership autonomy within a shared network
    • Growth trajectory and future expansion goals for AutoTrust

    Driving Solutions is the go-to podcast for dealership professionals who want to stay sharp, informed, and ahead of the curve. Hosted by Jim Fitzpatrick and powered by CBT News, each episode brings you real strategies, smart tools, and expert insights to help you run a more profitable operation.

    Subscribe on your favorite podcast platform and visit CBTNews.com for more.

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    19 分
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