🍽️ Francine and Matt are building a global, fun, and inclusive Food Safety Family! From the C-suite to the kitchen, they’re making safe food the norm everywhere.

👉 Follow Francine and Matt on LinkedIn for more food safety insights and updates.

In India, Santoshi Muriki watched inspectors stay quiet and management toss her proposals in the trash. In the US, she found unannounced audits, stricter rules, and the same old problem: people cutting corners when nobody's watching.

In this episode of Don't Eat Poop!, Matt and Francine sit down with food safety manager Santoshi to compare food safety culture in India and the US, from scheduled-only audits and quiet bribes to the risk-based supplier program she built to get ahead of recalls.

Spoiler alert: Perfect paperwork doesn't prove a strong food safety culture. Sometimes it's the biggest red flag in the building.

In this episode:

💩 00:00:00 Meet Santoshi: From Produce Processing in India to US Warehousing

💩 00:04:15 Food Safety Culture: What People Do When Nobody's Watching

💩 00:08:27 Food Safety in India vs. the US: Traceability, Enforcement & Audits

💩 00:12:19 Being a Woman in Food Safety Leadership in India

💩 00:16:32 Quality vs. Operations

💩 00:21:33 When Food Safety Records Look Too Good to Be True

💩 00:26:17 Building a Risk-Based Supplier Program to Prevent Recalls

💩 00:31:23 Advice From Frank Yiannas & Preparing for FSMA 204

💩 00:33:45 Women in Food Safety & Getting Junior Pros to Conferences

Disclaimer: Episode title and content do not constitute legal or health advice.

Resources from this episode

Connect with Santoshi on LinkedIn: https://www.linkedin.com/in/lakshmi-santoshi-muriki-39974946/

Women in Food Safety: https://www.womeninfoods.org/

Food Safety Consortium: https://foodsafetyconsortium.org/

Santoshi's articles on Food Safety Tech: https://foodsafetytech.com/?s=santoshi

Check out episode 187 with the Food Safety Girl from Jamaica: https://savvyfs.com/machetes-hostages-jerk-pans-food-safety-inspections-in-jamaica-with-food-safety-girl-allison-richards-episode-187/

Noteworthy quotes from this episode

“ Food safety culture is what people do when nobody is watching.” – Santoshi Muriki

We hope you enjoy this episode!

Remember to subscribe, rate, and review the podcast on your favorite podcast platform. Together, we can raise awareness and make a positive impact in the world of food safety!

Share your thoughts and feedback on the show, and feel free to offer any topics you would like to hear discussed.

We'd love to hear from you!

📲 Connect with Francine, Matt, and the "Don't Eat Poop!" show on LinkedIn!

📕 Check out Francine's book Who Watches the Kitchen?

🎙️ BE A GUEST ON DON’T EAT POOP!

Fill out this form to tell us more about yourself. We’ll reach out via email within 30 days with next steps if you’re selected.

_______

Produced by Ideablossoms

_______

🍽️ Francine and Matt are building a global, fun, and inclusive Food Safety Family! From the C-suite to the kitchen, they’re making safe food the norm everywhere.

👉 Follow Francine and Matt on LinkedIn for more food safety insights and updates.

Ever had someone sharpen a machete while you work through your inspection checklist? Allison Richards has. With over 15 years of food safety inspections in Jamaica, she has also been told by owners to take her shoes off at the door and has been locked inside a store until they decided the inspection was over.

In this episode of Don't Eat Poop!, Matt and Francine sit down with Allison, better known as The Food Safety Girl. They swap inspection war stories and dig into consumer education, food insecurity, cold chain, canning, street food, and the new Caribbean chapter of Women in Food Safety.

Spoiler alert: Fear doesn't fix food safety. Education, relationships, and informed consumers do.

In this episode:

💩 00:00:00 Meet The Food Safety Girl, Allison Richards

💩 00:04:37 Food Safety Has to Be Fun

💩 00:06:53 Allison's Crazy Food Safety Inspection Stories

💩 00:17:10 Cockroach Popsicles and the Kangaroo Oxtail Rumor

💩 00:19:50 Food Tourism and Consumers as Agents of Change

💩 00:23:45 Food Safety Compliance Through Relationships

💩 00:27:35 Food Insecurity Is More Than Food Production

💩 00:34:11 Canning, Frozen Plantains, and the Processed Food Debate

💩 00:36:48 Street Food in Jamaica

💩 00:40:07 The Caribbean Chapter of Women in Food Safety

Disclaimer: Episode title and content do not constitute legal or health advice.

Resources from this episode

Connect with Allison Richards on:

• Instagram
• LinkedIn
• TikTok

Learn more about Women in Food Safety: https://www.womeninfoods.org/

Check out our episode with Melody Ge on Women in Food Safety: Food Safety Insights From Both Sides of the Audit with Melody Ge, CTO at EAGLE Certification Group | Episode 142

Noteworthy quotes from this episode

“Consumers are really the agents of change. They're the ones spending. They have the spending power.” – Allison Richards

We hope you enjoy this episode!

Remember to subscribe, rate, and review the podcast on your favorite podcast platform. Together, we can raise awareness and make a positive impact in the world of food safety!

Share your thoughts and feedback on the show, and feel free to offer any topics you would like to hear discussed.

We'd love to hear from you!

📲 Connect with Francine, Matt, and the "Don't Eat Poop!" show on LinkedIn!

📕 Check out Francine's book Who Watches the Kitchen?

🎙️ BE A GUEST ON DON’T EAT POOP!

Fill out this form to tell us more about yourself. We’ll reach out via email within 30 days with next steps if you’re selected.

_______

Produced by Ideablossoms

_______

🍽️ Francine and Matt are building a global, fun, and inclusive Food Safety Family! From the C-suite to the kitchen, they’re making safe food the norm everywhere.

👉 Follow Francine and Matt on LinkedIn for more food safety insights and updates.

Everybody knows the food safety rules. So why do we keep screwing this up?

After a summer shaped by the Taylor Farms Cyclospora outbreak, Francine and Matt dig into whether the real problem is training, behavior, leadership, or culture. They use Taylor Farms, Taco Bell, and Chipotle to show where accountability really lands and how to win buy-in from the people who make the decisions.

Spoiler alert: Knowing the rules has never been the problem. Getting people to buy in is.

In this episode:

💩 00:00:00 Three Years, 186 Episodes of Food Safety

💩 00:03:05 Training vs. Behavior vs. Leadership vs. Culture

💩 00:06:47 Taylor Farms Food Safety Culture

💩 00:10:53 The Parent Company Owns the Outbreak

💩 00:14:17 Food Safety Culture from Corporate to Facilities

💩 00:16:41 Hiring for the Right Food Safety Behaviors

💩 00:21:41 Fire Them or Move Them? Positional vs. Personal Influence

💩 00:27:39 Building Food Safety Buy-In From the Middle

💩 00:30:16 Where Food Safety Pros Fail

💩 00:33:11 Speaking the Language of the CEO, CFO, and COO

💩 00:36:36 Cadence and Dialect Matter in Food Safety Communication

💩 00:44:04 No Food Safety Culture Without Leadership

Disclaimer: Episode title and content do not constitute legal or health advice.

Resources from this episode

The Power of Habit by Charles Duhigg: https://www.amazon.com/dp/081298160X

Missed last week's conspiracy talk? Catch up here: https://savvyfs.com/largest-cyclospora-outbreak-in-us-history-over-what-the-cdc-isnt-saying-episode-185/

Noteworthy quotes from this episode

"Everybody knows the rules, so why do we keep screwing this up?" – Francine L. Shaw

"Most of the time you can't play by the rules to change a culture." – Matt Regusci

We hope you enjoy this episode!

Remember to subscribe, rate, and review the podcast on your favorite podcast platform. Together, we can raise awareness and make a positive impact in the world of food safety!

Share your thoughts and feedback on the show, and feel free to offer any topics you would like to hear discussed.

We'd love to hear from you!

📲 Connect with Francine, Matt, and the "Don't Eat Poop!" show on LinkedIn!

📕 Check out Francine's book Who Watches the Kitchen?

🎙️ BE A GUEST ON DON’T EAT POOP!

Fill out this form to tell us more about yourself. We’ll reach out via email within 30 days with next steps if you’re selected.

_______

Produced by Ideablossoms

_______