Commercial cleaning is changing, with customers looking for better results, greater efficiency, and more sustainable solutions from the same system.

Megan Tinch, Sr. Manager, Brand Management (Commercial Cleaning) at Rubbermaid Commercial Products, joins Adam Fox to explore how those expectations are reshaping the category and creating new opportunities for distributors.

Megan discusses the growing role of microfiber and how its applications now extend beyond traditional cleaning cloths into areas like mopping and class cleaning. She also looks at how cleaning needs vary across healthcare, education, travel, and entertainment, and why understanding the customer's specific challenges should come before recommending a product.

The conversation also explores the growing pressure from private brands and why product construction, materials, and performance can tell a stronger story than price alone. For distributors, educating customers on what makes a product work can help shift the conversation from comparing products to finding the right solution.

For anyone selling into commercial facilities, this episode offers a practical look at where cleaning is headed and how a more consultative, system-based approach can create greater value for customers.

Learn from the experts. See the solutions in action. Put the insights to work.

The conversations doesn't stop with Megan.

If you missed the first episode, President President Rob Posthauer and VP of North American Sales Scott Fossett kicked things off with Adam Fox, sharing their perspective on where the facility market is headed and where distributors can find new opportunities.

The second episode with Bailey Whitley, Sr. Manager, Brand Management (Material Handling & Washroom), is now live!

The third episode, Tera Kyaw, Sr. Manager, Brand Management (Refuse), is also now live!

Watch all three episodes here: https://bit.ly/4xLo50K

For SPR Customers, the conversation continues on The Exchange, where our RCP product experts demo Cleaning Carts & Tilt Trucks, Refuse Products, Window Cleaning Tools, and more! Training videos & Sales Materials: https://sprexchange.com/customer/brands/rubbermaid

#SPRxRCP

• (00:00:05) - Distribution Unpacked: Rubbermaid Commercial Products
• (00:00:39) - What's Your Role at Household Products?
• (00:01:41) - Rubbermaid Glass and Microfiber: Cleaning Trends
• (00:08:13) - Mops and Microfiber: Better Than Private Brands?

What goes in the bin is only part of the story. The bigger opportunity is understanding how waste is collected, moved and managed.

Tera Kyaw, Sr. Manager, Brand Management (Refuse) at Rubbermaid Commercial Products, joins host Adam Fox to discuss how RCP approaches refuse and recycling as an operational system, from ergonomics and mobility to durability and ease of use.

Tera shares how frontline observations influence product development and why refuse solutions can vary across verticals. Healthcare may prioritize cleanability and hands-free disposal, education may focus on durability and budget, and commercial offices may want solutions that complement the space.

For distributor, Tera’s advice is simple: start with the customer’s needs, the waste streams they manage and local requirements before recommending a solution.

Because the right refuse solution can do more than hold waste. It can help facilities save time, reduce labor and create a better overall operation.

Learn from the experts. See the solutions in action. Put the insights to work.

The conversation doesn’t stop with Tera.

If you missed the first episode, Rob Posthauer and Scott Fossett kicked things off with Adam Fox, sharing their perspective on where the facility market is headed and where distributors can find new opportunities.

The second episode with Bailey Whitley, Sr. Manager, Brand Management (Material Handling & Washroom), is now live!

Coming up...

Hear from the product expects at Rubbermaid Commercial Products in these upcoming episodes:

• Megan Tinch, Sr. Manager, Brand Management (Commercial Cleaning)

For SPR Customers, the conversation continues on The Exchange, where our RCP product experts demo Cleaning Carts & Tilt Trucks, Refuse Products, Window Cleaning Tools, and more!

Training videos & Sales Materials: https://sprexchange.com/customer/brands/rubbermaid

#SPRxRCP

• (00:00:05) - Rubbermaid Unpacked: The Trash
• (00:00:17) - Interviewing Rubbermaid's Tara Kia
• (00:01:19) - TRAVEL CANES: Innovation and Verticals
• (00:03:46) - Vertical Wins for Rubbermaid
• (00:05:16) - New Ranger and Fulfill Outdoor Recycling Can
• (00:07:03) - Treated Root Containers
• (00:08:19) - Questions about Rubbermaid and Sustainability
• (00:10:04) - RCP vs. Private Label: What's The Difference?
• (00:11:42) - RCP's New Product Launch

A product can do its job and still create unnecessary work.

The opportunity is spotting the small inconveniences people have accepted as normal and finding a better way to get the job done.

In this episode of Distribution Unpacked, Baylee Whitley, Sr. Manager, Brand Management, (Material Handling & Washroom), of Rubbermaid Commercial Products, joins host Adam Fox to explore how RCP looks at innovation across material handling and washroom products by focusing on how people actually work.

From tilt trucks and cleaning carts to commercial air care, Baylee shares how frontline workflows, durability and total cost of ownership can uncover opportunities to rethink everyday tasks. They also explore how those needs can change dramatically depending on the environment, from healthcare and manufacturing to airports and stadiums.

The conversation explores what happens when you look beyond the product itself: Where is time being lost? What creates unnecessary effort? And where can a better solution create value long after the initial sale?

For distributors selling into a range of facility environments, this conversation is a reminder that understanding how the customer works can reveal opportunities that specifications and price alone may not show.

Learn from the experts. See the solutions in action. Put the insights to work.

The conversation doesn’t stop with Baylee.

If you missed the first stop, Rob Posthauer and Scott Fossett kicked things off with Adam Fox, sharing their perspective on where the facility market is headed and where distributors can find new opportunities.

Coming up...

Hear from the product experts at Rubbermaid Commercial Products in these upcoming episodes:

• Tera Kyaw, Sr. Manager, Brand Management (Refuse)
• Megan Tinch, Sr. Manager, Brand Management (Commercial Cleaning)

For SPR Customers, the conversation continues on The Exchange, where our RCP product experts demo Cleaning Carts & Tilt Trucks, Refuse Products, Window Cleaning Tools, and more!

Training videos & Sales Materials: https://sprexchange.com/customer/brands/rubbermaid

#SPRxRCP

• (00:00:00) - Unpacking Rubbermaid's Material Handling and Washroom Business
• (00:01:30) - Finding the Pain Points Customers Accept
• (00:02:52) - What is a Tilt Truck?
• (00:03:45) - Travel Lids: The New Look, New Purpose
• (00:04:51) - BRUCE Tilt Truck
• (00:07:35) - Designing Around Ergonomics
• (00:09:04) - The New Car: Cleaning Things
• (00:10:40) - Improving the Cleaning Cart
• (00:12:37) - Healthcare, Industrial, Airports, and Other Verticals
• (00:14:12) - Washroom: Innovation in the Industry