In this episode, Dr. Mohammed Raei welcomes Dr. Dani Chesson, organizational and behavioral scientist, adjunct professor at the University of Denver, and founder of the Design Thinker Institute. Together, they explore how design thinking—a human-centered, experimental approach to problem-solving—extends far beyond process to become a capability and even a way of being. Drawing from her doctoral research, Dani discusses the development and validation of the Design Thinker Profile, a framework identifying six key capabilities that enable effective design thinking: solution optimism, visual expression, ideation, collaboration, experimentation, and empathy.

The conversation moves fluidly between scholarship and practice: from the mixed-methods rigor behind the profile’s creation to Dani’s experience leading large-scale organizational transformations across global enterprises. She shares insights from her research in New Zealand’s public-health sector, where indigenous and decolonizing research approaches reshaped how empathy, co-design, and storytelling can democratize knowledge production.

Dr. Raei and Dr. Chesson also discuss the founding of the Design Thinker Institute, her upcoming book (on why organizations get stuck and how to move forward), and practical advice for anyone applying design thinking to research, leadership, or everyday life. The episode closes with a reminder that design thinking is not just about thinking—it’s about doing: experimenting boldly, learning continuously, and acting with empathy in the face of complexity.

Resources:

Dr. Chesson's Dissertation

https://aura.antioch.edu/stuworks/31/

Design Thinker Institute

https://www.designthinkerinstitute.com/

Design Thinker Podcast

https://www.designthinkerpodcast.com/