Is your dental office constantly putting out fires—and no one’s quite sure who’s doing what? You don’t have a people problem. You have a systems problem.

In this episode, dental consultant and podcast host Michelle Affanato shares the exact strategies she uses to help practices like yours get aligned, efficient, and stress-free.

You’ll learn:

• How to build clear, accountable roles that actually work
• What most startups get wrong (and how to avoid it)
• Simple systems that reduce drama and increase team performance

With 30+ years in both clinical and admin roles, Michelle brings a real-world, no-fluff approach to building a dental practice that runs smoothly—and profitably.

📌 Resources
💬 Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with Michelle Affanato
🌐 Website: affinitymanagement.co

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

What do dental office systems have in common with a bagel? More than you think.

In this episode, Linda Kane sits down with Kyle Summerford—founder of Dental Office Managers Connect and a seasoned dental leader with 20+ years of real-world experience—to unpack his signature “Bagel Method.”

Whether you're overwhelmed by too many hats, struggling to lead your team, or just looking for a smarter way to streamline daily chaos, Kyle’s practical approach is built for real-world dental offices—especially the ones short on time and staff.

You’ll learn:

• What the Bagel Method is and how to apply it to your patient journey
• Why most office systems fail—and how to simplify them
• How office managers can lead with confidence, not burnout
• The power of servant leadership (and why it’s often missing)
• Why community and self-awareness matter more than titles

This one’s for every office manager, team leader, and practice owner who’s ready to ditch the overwhelm and build systems that actually work.

📌 Resources
💬 Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with Kyle Summerford
🌐 Website: https://www.dentalofficemanagers.com/

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

If you think coding is just about getting reimbursed, think again.

In this episode of Dental Office Rescue, Linda Kane is joined by DeVon Banks—CEO of D-TECH Billing and Claims and one of the most respected voices in dental billing and compliance. With decades of hands-on experience and a specialty in Dentrix, DeVon breaks down what dentists really need to know about coding, documentation, and thinking like a true CEO.

You’ll learn:

• Why poor documentation is more than sloppy—it’s a liability
• How outdated CDT codes could be costing you thousands
• What every doctor should know about insurance adjuster thinking
• The 4 compliance habits that protect your license and your revenue
• How to future-proof your billing systems—without overcomplicating them

This episode is a must for any dentist who wants to stop surviving and start leading.

📌 Resources
💬 Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with DeVon Banks
🌐 Website: https://www.dtechbc.com/

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co