DXC and AI-Powered IT Enhancing Performance, Security, and Efficiency

How can enterprises modernize IT without interrupting mission-critical operations? What happens when automation, observability, and AI converge to shape the future of enterprise infrastructure?

In this Conversations from the Show Floor episode, I join Howard Boville, Executive Vice President at DXC, live from Dynatrace Perform in Las Vegas. With a global team of 50,000 engineers, DXC is helping some of the world's largest organizations rethink how they approach performance, security, and efficiency in a digital-first economy.

Howard shares insights into the 15-year partnership between DXC and Dynatrace, explaining how AI-powered observability is vital in transforming IT from a reactive service to a predictive, business-aligned function. With thousands of interconnected applications and growing expectations for always-on performance, the ability to detect issues before they become failures is more important than ever.

The conversation also explores the rise of digital twins in enterprise IT—how virtual models of technology ecosystems are helping businesses experiment with AI, streamline cloud migrations, and understand the real-world impact of changes before they're made. Initially rooted in manufacturing, digital twins are becoming essential in complex IT environments where optimization and risk management go hand in hand.

We also discuss DXC's role in helping businesses prepare for the era of quantum computing, where existing encryption methods will no longer be secure. Howard offers a clear-eyed perspective on why organizations need to start planning now and how tools like Dynatrace are helping identify vulnerable systems before it's too late.

From AI-driven transformation to the practical realities of digital modernization, this episode offers a grounded, candid look at the future of IT services. Whether you're exploring automation, measuring ROI, or planning for emerging security threats, this is a conversation you won't want to miss.

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